Matthew Ralis
Alexandria
Summary
Dynamic professional with extensive experience in team leadership, operations management, and officiating. Known for making quick, accurate decisions under pressure and maintaining fairness in fast-paced, high-stakes environments. Skilled in conflict resolution, clear communication, and upholding rules and standards with keen attention to detail. Proven ability to collaborate effectively with diverse groups, from staff and employees to coaches, players, and officials, while adapting seamlessly to changing needs. Highly reliable, flexible, and committed to achieving results through strong teamwork and sportsmanship.
Overview
5
5
years of professional experience
Work History
Crewmember/Shift-lead
Cold Stone Creamery
02.2023 - 11.2024
- Provide exceptional customer service by making and serving a variety of frozen treats, train new employees, re-stock toppings and ice cream, clean dishes and close the store at the end of shift.
- Supervised daily operations, ensuring compliance with safety protocols and company standards.
- Trained and mentored new staff on operational procedures and best practices.
- Yelp Rating increased by 20% during the time of my employment
Umpire
Alexandria Little League
09.2021 - Current
- Officiate and enforce the rules of youth baseball games by inspecting equipment to ensure safety, call balls and strikes and determine the outcome of each play. Keep track of time, weather and settle any disputes.
- Provided guidance and mentorship to junior umpires during training sessions.
- Evaluated performance of players and officials, providing constructive feedback for improvement.
- Organized pre-game briefings to prepare teams for gameplay expectations and regulations.
- Maintained a professional demeanor throughout games, effectively managing conflicts between players or coaches when necessary.
- Promoted good sportsmanship among players.
Education
No Degree - Marketing
West Virginia University
Morgantown, WV05.2029
High School Diploma -
Alexandria City High School
Alexandria, VA05.2025
Skills
- In-depth rule knowledge
- Decision-making skills
- Wellness and fitness
- Customer service
- Teamwork and collaboration
- Attention to detail
- Power tool operation
- Equipment operation
- Team-oriented and dependable
- Demolition experience
Accomplishments
- 2 Time DECA International Career Development Conference Qualifier (Anaheim, CA 24’ Orlando FL 25’) Apr 2024 & Apr 2025
- First Team, Virginia High School League All District catcher May 2025
- First Team, Virginia High School League All Region catcher May 2025
- Achieved Eagle Scout Rank in Scouts of America Jan 2025
- Most Improved Player Award ACHS Varsity Volleyball Nov 2024
- Honorary Mention, Virginia High School League All-District Catcher May 2024
- Second Place, Financial Services Team Decision Making, DECA Virginia State Leadership Conference Jan 2024
- Recipient of ACHS Baseball Golden Glove Award Jun 2022
Languages
English
Timeline
Crewmember/Shift-lead
Cold Stone Creamery
02.2023 - 11.2024
Umpire
Alexandria Little League
09.2021 - Current
No Degree - Marketing
West Virginia University
High School Diploma -
Alexandria City High School
Community Service Projects
- Executed personal Eagle Project at Naomi Brooks Elementary, consisting of two weatherproof kiosks enclosing glass whiteboards for outdoor learning.
- Constructed two batting cages for Alexandria Little League at Luckett Field.
- Helped paint a large mural permanently installed at Alexandria City High School showing 50 years of history, including the evolution of renaming the high school from TC Williams to Alexandria City.
- Constructed ten benches in the spectator area of the VHSL rowing course at Sandy Run Regional Park.
- Constructed a fence and planted over 100 native plants and bushes at Dora Kelley Nature Park.
- Since 2012, have honored veterans twice annually at Alexandria National Cemetery by placing wreaths and American flags on headstones for Christmas and Memorial Day.
- Constructed two garden boxes and installed a rain barrel for Emmanuel Preschool.
- Created raised garden beds and constructed a large outdoor tool storage box for Virginia Theological Seminary.
- Constructed and helped install two “Little Libraries” for the city of Alexandria.