Matthew Valenzuela

• Conducted Armed Patrols to protect personnel property.
• Monitor premises, control access points, and respond to suspicious activity. Maintain situational awareness to detect threats and prepare detailed incident reports.
• Coordinate with site management and law enforcement when required.
• Conducted regular patrols to detect suspicious activity and unauthorized access.
• Managed access control by verifying identities and issuing visitor passes.

Perform routine patrols to deter theft and unauthorized activity. Enforce site policies, monitor facilities, and maintain a professional security presence while interacting with staff and visitors.

Supervised daily operations of golf course and club facilities. Trained new attendants on customer service standards and club policies. Maintained cleanliness and organization of clubhouse and outdoor areas. Monitored equipment usage to ensure safety and proper maintenance procedures.

Managed customer interactions and resolved disputes in high volume environment, ensuring order and safety during peak hours.

Coordinated loan processing activities to ensure timely document submission. Managed communication between clients and mortgage professionals effectively. Assisted with scheduling appointments and follow-ups for loan applications.