Summary
Overview
Work History
Education
Skills
Timeline
Generic

Matthu Morris

Madison Heights

Summary

I take pride in my work and try my best in any and everything that I do. Whether it’s my first time trying something or my 5000th time doing something, the goal is always the same; to do my job to the best of my ability and to make the experience as smooth as possible to those around me. I have great communication skills, I work well under pressure, I enjoy fast paced environments, and I’m always happy to learn or try new things regardless of the position I may be in.

Overview

7
7
years of professional experience

Work History

Traffic Assistant

Traffic Management Incorporated
02.2025 - Current
  • Coordinated closely with contractors during roadway construction projects, minimizing disruptions to existing traffic flow.
  • Prepared comprehensive permit applications for special events that required unique traffic management strategies.
  • Reduced congestion and increased safety through proactive traffic management strategies.
  • Responded promptly to citizen concerns regarding traffic issues, implementing appropriate measures when necessary.

Front of House Employee

Chic-Fil-A
02.2022 - 05.2024
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.

Curbside Shopper

Lowes Home Improvment
09.2020 - 08.2022
  • Ensured safety and quality control by double-checking orders before delivering them to customers'' vehicles.
  • Communicated clearly with customers via phone or online chat regarding order details, substitutions or additional requests.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Balanced multiple tasks simultaneously while remaining focused on providing excellent customer service in a high-pressure environment.
  • Developed strong product knowledge to better assist customers with their shopping needs and preferences.
  • Tracked substitutions and informed customers of changes.
  • Achieved time-sensitive goals by consistently meeting or exceeding target order completion times set by store management.
  • Adhered to store policies and procedures, ensuring compliance with safety guidelines and food handling best practices.

Cashier

Lowes Home Improvment
09.2020 - 08.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Loader and Unloader

Lowes Home Improvment
09.2020 - 06.2022
  • Maintained workplace safety by adhering to company guidelines and promptly addressing potential hazards.
  • Enhanced loading efficiency by implementing proper lifting techniques and utilizing appropriate equipment.
  • Reduced cargo damage by securely fastening and organizing items in accordance with shipment requirements.
  • Picked, received and loaded orders using forklift or pallet jack and inspected and maintained warehouse machines.
  • Lifted and slid packages weighing up to Number pounds on conveyor belts to transport items.
  • Supported warehouse team in maintaining clean workspaces, effectively reducing potential hazards and fostering a positive working atmosphere.
  • Demonstrated adaptability with cross-training in various warehouse roles, providing support where needed during busy periods.
  • Optimized space utilization within storage areas, creating a more organized work environment for increased productivity.
  • Expedited order fulfillment by accurately picking products from storage shelves according to pick lists provided.
  • Consistently met performance targets by prioritizing high-priority shipments for faster turnaround times.

Stocker

Walmart
04.2018 - 06.2019
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.

Education

High School Diploma -

Temple Christian School
Madison Heights, VA
04.2019

Skills

  • Transportation regulations
  • Accident prevention
  • Deadline oriented
  • Incident reporting
  • Load balancing
  • Team collaboration
  • Verbal and written communication
  • Task prioritization
  • Crowd control
  • Shipment coordination
  • Meeting deadlines
  • Physical stamina
  • Inventory monitoring
  • Equipment transportation
  • Telephone etiquette
  • Production
  • Order expediting
  • Willingness to learn
  • Teamwork and collaboration
  • Customer service
  • Attention to detail
  • Flexible and adaptable
  • Punctual and reliable

Timeline

Traffic Assistant

Traffic Management Incorporated
02.2025 - Current

Front of House Employee

Chic-Fil-A
02.2022 - 05.2024

Curbside Shopper

Lowes Home Improvment
09.2020 - 08.2022

Cashier

Lowes Home Improvment
09.2020 - 08.2022

Loader and Unloader

Lowes Home Improvment
09.2020 - 06.2022

Stocker

Walmart
04.2018 - 06.2019

High School Diploma -

Temple Christian School
Matthu Morris