Maureen Murphy
Springfield
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
Orange Theory
Falls Church
10.2024 - Current
- Maintained store appearance through regular cleaning and organization.
- Operated point-of-sale system for customer transactions.
- Educated customers about fitness programs and class schedules.
- Greeted customers upon entering the store and provided assistance.
Scare Actor
Workhouse Arts Center
Lorton
09.2023 - 11.2025
- Utilized makeup techniques to transform appearance for character authenticity.
- Participated in training sessions for new scare actors to share best practices.
- Collaborated with other actors on scenes, choreography, and improvisations.
Assistant Coach
Ravensworth Farm Swim and Racquet Club
Springfield
06.2024 - 08.2025
- Assisted in planning and conducting dive practices for various age groups.
- Collaborated with head coach to develop training schedules and strategies.
- Monitored divers progress and provided feedback during practice sessions.
- Provided feedback to athletes on their performances in practices and competitions.
Lifeguard
Ravensworth Farm Swim and Racquet Club
Springfield
06.2024 - 09.2024
- Educated visitors on water safety practices and procedures.
- Collaborated with team members to enhance pool operations efficiency.
- Monitored swimmers to ensure safety in the pool area.
Softball Umpire
Northern Virginia Girls Softball Association
Annandale
05.2022 - 10.2023
- Enforced game rules and ensured fair play during softball matches.
- Collaborated with coaches and players to clarify rules and address concerns.
- Observed player conduct and managed conflicts between teams effectively.
- Communicated decisions clearly to players, coaches, and spectators during games.
Lifeguard
Audrey Moore Rec Center
Annandale
06.2022 - 10.2022
- Monitored pool area for safety and responded to emergencies.
- Enforced facility rules to maintain a safe environment for patrons.
- Assisted in maintaining cleanliness of pool and surrounding areas.
- Provided first aid and CPR when necessary to ensure patron safety.
Education
High School Diploma -
Lake Braddock Secondary School
Burke, VA06-2024
Some College (No Degree) - General Studies
Northern Virginia Community College
Annandale, VASkills
- Customer relationship management
- First aid certification
- Conflict resolution
- Customer service
- Team collaboration
- Point-of-sale operation
- Calm demeanor
Timeline
Retail Sales Associate
Orange Theory
10.2024 - Current
Assistant Coach
Ravensworth Farm Swim and Racquet Club
06.2024 - 08.2025
Lifeguard
Ravensworth Farm Swim and Racquet Club
06.2024 - 09.2024
Scare Actor
Workhouse Arts Center
09.2023 - 11.2025
Lifeguard
Audrey Moore Rec Center
06.2022 - 10.2022
Softball Umpire
Northern Virginia Girls Softball Association
05.2022 - 10.2023
High School Diploma -
Lake Braddock Secondary School
Some College (No Degree) - General Studies
Northern Virginia Community College