Mauricio Pacheco
Chantilly
Summary
Dynamic Team Leader at Chick-fil-A with a proven track record in quality assurance and performance evaluation. Skilled in employee training and process improvement, I effectively guided teams to enhance operational efficiency and foster a culture of excellence. My conflict resolution abilities ensured a harmonious work environment, driving significant improvements in team performance.
Overview
2
2
years of professional experience
Work History
Team Leader
Chick-fil-A
Chantilly
06.2023 - Current
- Reviewed completed work to verify consistency, quality, and conformance.
- Completed daily quality assurance duties to provide feedback for improvements.
- Established clear expectations for employees, providing guidance when needed.
Education
High School Diploma -
Colegio Ioseph
San Salvador11-2020
Skills
- Quality assurance
- Team leadership
- Performance evaluation
- Employee training
- Process improvement
- Conflict resolution
Languages
Spanish
Native/ Bilingual
English
Limited
Timeline
Team Leader
Chick-fil-A
06.2023 - Current
High School Diploma -
Colegio Ioseph
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