Mauricio Salvatierra Pantoja
Chantilly
Summary
Adept at enhancing hotel operations and guest satisfaction, I excelled in roles at Home2 Suites by Hilton Leesburg, mastering maintenance coordination and guest relations. My proactive approach in laundry management and teamwork significantly contributed to improved facility upkeep and efficiency. Skilled in both technical repairs and fostering positive guest experiences, I consistently prioritize safety and service excellence.
Overview
5
5
years of professional experience
Work History
Houseperson and Maintenance Engineer
Home2 Suites by Hilton Leesburg
06.2022 - 12.2024
- Supported laundry team with timely washing, folding, and stocking of clean linens for guest use.
- Assisted housekeeping staff in completing tasks efficiently for improved overall cleanliness.
- Performed minor maintenance tasks, contributing to the upkeep of the facilities.
- Helped improve response times by reporting urgent maintenance issues to appropriate departments swiftly.
Houseperson
Tru by Hilton Ashburn
10.2022 - 03.2023
- Supported laundry team with timely washing, folding, and stocking of clean linens for guest use.
- Assisted housekeeping staff in completing tasks efficiently for improved overall cleanliness.
- Performed minor maintenance tasks, contributing to the upkeep of the facilities.
- Helped improve response times by reporting urgent maintenance issues to appropriate departments swiftly.
Maintenance Engineer
Tru by Hilton Ashburn
11.2021 - 02.2022
- Reduced downtime through efficient troubleshooting and root cause analysis of equipment failures.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Performed troubleshooting and repair for complex electrical equipment.
- Organized and directed maintenance shutdowns and startups.
Shuttle Dirver
Tru by Hilton Ashburn
11.2020 - 02.2022
- Conducted regular vehicle inspections to identify potential maintenance issues, contributing to overall fleet reliability.
- Assisted in the training of new shuttle drivers, sharing knowledge and expertise to ensure their success in the role.
- Maintained clean and neat shuttle for passenger comfort.
- Operated with safety and skill to avoid accidents and delays.
Dishwasher
National Conference Center Leesburg
09.2020 - 02.2021
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Food Server
National Conference Center Leesburg
08.2019 - 09.2020
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Enhanced customer satisfaction by providing efficient and friendly food service.
Education
Ingeniero Mecanino - Graduado
Universidad UDI
Santa Cruz De La Sierra Bolivia 09.2018
Skills
- Laundry management
- Maintenance coordination
- Housekeeping tasks
- Cleaning techniques
- Guest relations
- Task delegation
- Hotel operations
- Carpet shampooing
- Maintenance reporting
- Heavy lifting
- Teamwork and collaboration
- Active listening
- Team support and collaboration
- Guest service and support
- Flexible schedule
- Customer inquiry and response
Timeline
Houseperson
Tru by Hilton Ashburn
10.2022 - 03.2023
Houseperson and Maintenance Engineer
Home2 Suites by Hilton Leesburg
06.2022 - 12.2024
Maintenance Engineer
Tru by Hilton Ashburn
11.2021 - 02.2022
Shuttle Dirver
Tru by Hilton Ashburn
11.2020 - 02.2022
Dishwasher
National Conference Center Leesburg
09.2020 - 02.2021
Food Server
National Conference Center Leesburg
08.2019 - 09.2020
Ingeniero Mecanino - Graduado
Universidad UDI
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