Maxine Ntumy

This course will give you the foundations needed for the CompTIA® A+ Core Series certification exams. Through lectures and lab exercises, you will learn to configure and support PC, mobile and IoT device hardware, configure device operating systems, and implement basic data backup and recovery methods. You will learn how to administer client-based as well as cloud-based (SaaS) software and support basic IT infrastructure and networking. You will also gain skills to troubleshoot and problem-solve core service and support challenges while applying best practices for documentation, change management, and the use of scripting in IT support. This course aligns with the CompTIA Core 1 and Core 2 exams.

• Capable of continuous monitoring of up to 15 patients on one screen at one time and remaining alert at all times while on duty
• Ability to communicate effectively with patients using a microphone and headset
• Ability to communicate with hospital staff and respond quickly to patient behavioral changes
• Ability to use discretion and courtesy when working with patients, visitors, and staff Efficiency in multitasking, ability to prioritize simultaneous situations
• Demonstrates understanding and proficiency of the use of the Tele Sitter Solution software Provides continuous observation and surveillance of assigned patients
• First line of action is to verbally redirect the patient from engaging in at risk behaviors Summons the nursing staff if the patient requires assistance
• Seeks help or advice as soon as possible when the patient appears to pose a threat to themselves or others
• Maintains visual observation at all times
• Verbally redirects patient over digital 2-1 audio device that is in patient room Immediately summons the nursing staff if the patient requires assistance
• Demonstrates the knowledge and skill necessary to provide the appropriate care to the patient population based on the patients individualized treatment plan as delegated by the RN.