Maxine V
Woodbridge
Summary
Results-driven E-Commerce Specialist recognized for high productivity and efficient task completion. Specialize in SEO optimization, digital marketing strategies, and inventory management to enhance online sales performance. Excel in communication, teamwork, and problem-solving to effectively collaborate with cross-functional teams and ensure project success.
Also Experienced Jewelry Sales Associate with a strong background in retail sales. Known for exceptional customer service and deep knowledge of various jewelry designs, gemstones, metals, and trends. Proven track record of enhancing customer satisfaction through effective communication and problem-solving skills.
Overview
5
5
years of professional experience
2015
2015
years of post-secondary education
Work History
E-Commerce Specialist
Goodwill of Greater Washington
Woodbridge
10.2024 - Current
- Uploaded photos to an online shopping website with accurate and detailed description of products.
- Cross Trained in Jewelry, learned about Jewelry Pieces as well as Wares items.
- From being cross trained I expanded my knowledge on various different products received from donations.
- Coordinated logistics operations such as order processing, inventory management, and shipment tracking.
- Implemented SEO best practices to improve organic traffic from search engines.
- Composed images of products using video or still cameras, lighting equipment and editing software.
- Analyzed market trends to inform pricing and inventory decisions.
- Ensured compliance with applicable laws governing digital commerce transactions.
- Trained new staff members on how to use the e-commerce system efficiently.
- Filled customer orders by packaging items or transferring to manufacturers or third-party distributors.
- Recommended new features that could enhance the shopping experience.
Crew Member
Five Guys
Woodbridge
12.2023 - 08.2024
- Prepared food items according to company standards and recipes.
- Assisted customers in selecting menu items and provided excellent service.
- Maintained cleanliness and organization of workstations throughout shifts.
- Stocked supplies and ingredients to support kitchen operations during busy hours.
- Performed cashier duties such as taking orders, collecting payments and providing change.
Team Member
Five Below
Woodbridge
07.2022 - 08.2022
- Stocked shelves and organized displays to enhance product visibility and accessibility.
- Maintained a clean and organized work area throughout shift.
- Worked hard to learn required tasks quickly to maximize performance.
- Greeted customers upon entering the store with friendly demeanor.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Maintained positive working relationship with fellow staff and management.
Retail Sales Consultant
AT&T
Woodbridge
02.2021 - 04.2021
- Assisted customers with product selection and usage inquiries.
- Demonstrated wireless devices and accessories to enhance customer experience.
- Processed sales transactions efficiently using point-of-sale systems.
- Maintained store appearance through organization and merchandising efforts.
- Demonstrated excellent customer service by responding promptly to customer inquiries and complaints.
Education
C.D. Hylton High School
Woodbridge, VASkills
- E-commerce management
- Product listing optimization
- Inventory control
- Team collaboration
- Effective communication
- Problem solving
- Attention to detail
- Time management
- Task prioritization
- Employee training
- Adaptability
- Product listing
- Teamwork and collaboration
- E-commerce analytics
- Shipment preparation
- Active listening
- Analytical skills
- Product promotion
- Organizational skills
- Written communication
- Marketing
Accomplishments
- E-commerce Employee of the Month for June at Goodwill of Greater Washington
What Sets Me Apart
- My mindset revolves around providing skills and/or services that allow me and my team to grow and flourish within our set roles.
- Common Compliments: I’m a fast learner, I try hard, I have a good memory & I am empathetic/kind.
References
References available upon request.
Timeline
E-Commerce Specialist
Goodwill of Greater Washington
10.2024 - Current
Crew Member
Five Guys
12.2023 - 08.2024
Team Member
Five Below
07.2022 - 08.2022
Retail Sales Consultant
AT&T
02.2021 - 04.2021
C.D. Hylton High School