Summary
Work History
Education
Skills
Languages
I got chosen Employee of the year
Work Preference
Timeline
Maya Musser
Open To Work

Maya Musser

Potomac Falls

Summary

Dynamic Medical Front Office Coordinator with a proven track record at Arthritis and Sports Orthopaedics, excelling in patient scheduling and insurance verification. Expert in HIPAA compliance and fostering effective communication, I streamlined workflows, significantly reducing patient wait times while enhancing service delivery and maintaining meticulous records management. Reliable and adept at multitasking in fast-paced environments.

Professional and reliable with strong background in medical office management. Skilled in patient scheduling, records maintenance, and insurance processing. Strong focus on team collaboration and achieving results. Adaptable to changing needs with excellent communication and problem-solving abilities.

Work History

Medical Office Coordinator

Arthritis and Sports Orthopedics
  • Assisted in coordinating patient appointments and managing schedules.
  • Maintained accurate patient records using electronic health record systems.
  • Supported front desk operations, greeting patients and facilitating check-in processes.
  • Communicated effectively with healthcare providers to ensure seamless patient care.
  • Handled insurance verification and processing to streamline billing procedures.
  • Implemented office procedures to enhance workflow efficiency and patient satisfaction.

Dental Front Office Receptionist

Ridgetop Dental
  • Managed patient scheduling and coordinated appointment reminders to enhance office efficiency.
  • Assisted with insurance verification and updated patient records in electronic health systems.
  • Greeted patients warmly, ensuring a positive first impression upon arrival at the dental office.
  • Answered multi-line phone system, addressing inquiries and directing calls to appropriate staff members.
  • Processed patient payments and maintained accurate financial records for services rendered.

Case Management Coordinator

Santa Rosa Memorial Hospital
  • Coordinated client assessments to identify needs and develop tailored care plans.
  • Facilitated communication among multidisciplinary teams to enhance service delivery and client outcomes.
  • Monitored case progress, ensuring adherence to treatment protocols and timelines.
  • Assisted clients in navigating healthcare resources and services for optimal support.
  • Collaborated with multidisciplinary teams to facilitate client care and reduce case management barriers.
  • Created care plans that addressed clinical and financial challenges, family requirements and facilitated patient quality of life.

Education

High School Diploma -

Empire Collage, Santa Rosa, CA

Skills

  • HIPAA compliance
  • Office administration
  • Patient scheduling
  • Patient registration
  • Phone and email etiquette
  • Excellent multitasking capability
  • Punctual and reliable
  • Insurance verification
  • Records management
  • Patient services
  • Office opening and closing
  • Data entry
  • Administrative support
  • Mail sorting and distribution

Languages

laotion
Native or Bilingual

I got chosen Employee of the year

Through my kindness with patients and determination of my hard work a few of my superior's nominated me for employee of the year.  I was chosen by my peers of 458 to win.   

Work Preference

Job Search Status

Open to work

Work Type

Part TimeFull Time

Location Preference

Remote

Salary Range

$65000/yr - $200000/yr

Timeline

Medical Office Coordinator - Arthritis and Sports Orthopedics
Dental Front Office Receptionist - Ridgetop Dental
Case Management Coordinator - Santa Rosa Memorial Hospital
Empire Collage - High School Diploma,

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Maya Musser