Detail-oriented professional experienced in customer service and time management. Recognized for strong problem-solving abilities and commitment to health and safety compliance, ensuring a welcoming atmosphere for customers.
Overview
5
5
years of professional experience
Work History
Barista
Mobjack Bay Coffee Roasters and Petite Cafe
Yorktown
07.2020 - 08.2025
Crafted specialty coffee beverages using high-quality beans and precise techniques.
Trained new baristas on coffee preparation and customer service standards.
Maintained cleanliness of work area and adhered to health regulations daily.
Engaged with customers to provide personalized service and product recommendations.
Operated espresso machines and grinders to ensure optimal performance and quality.
Managed inventory of coffee supplies and assisted with restocking as needed.
Collaborated with team members to streamline workflow during busy periods.
Handled cash transactions accurately while ensuring a smooth checkout experience.
Prepared and served coffee, espresso drinks, blended coffees and teas.
Managed morning rush of customers daily with efficient, levelheaded customer service.
Greeted customers and took orders for coffee drinks, food items, and other beverages.
Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Provided excellent customer service by responding to inquiries quickly and professionally.
Maintained calm demeanor during high-volume periods and special events.
Memorized recipes for specialty coffee beverages and seasonal offerings.
Followed health, safety and sanitation guidelines to pass state inspections.
bed and breakfast room keeping
BayTree Manor Bed and Breakfast
Seaford
06.2020 - 08.2023
Completed day-to-day duties accurately and efficiently.
Prioritized and organized tasks to efficiently accomplish service goals.
Assisted with customer requests and answered questions to improve satisfaction.
Helped maintain a clean environment by performing housekeeping duties.
Performed daily housekeeping duties such as cleaning rooms and restocking supplies.
Education
Bachelor of Science - Pre Med Concentrate, Chemistry Minor
Longwood University
Farmville, VA
05-2027
Skills
Effective communication
Customer service
Team collaboration
Inventory management
Time management
Problem resolution
Health and safety compliance
Team leadership
Task prioritization
Attention to detail
Organization
Multitasking Abilities
Timeline
Barista
Mobjack Bay Coffee Roasters and Petite Cafe
07.2020 - 08.2025
bed and breakfast room keeping
BayTree Manor Bed and Breakfast
06.2020 - 08.2023
Bachelor of Science - Pre Med Concentrate, Chemistry Minor