MBERWA ATHUMAN
Centreville
Summary
A data center technician with 4+ years of hands-on resolving hardware and software implementation, configuration, troubleshooting, infrastructure, security issues and concerns. Finding, analyzing, resolving break and fixing issues by reducing downtime and improving network speed and storage capacity. Maintaining customer experience and delivering results and cost reduction. Equally successful in both team and self-directed settings and proficient in range of computer hardware and software tools.
Skilled in applying strong communication skills, problem-solving by translating client requirements for technical development.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Data center technician (DCO)
Amazon Web Service
11.2021 - Current
- Planning and tracking capacity
- Install and assist in configuring and troubleshooting various Data Center technologies including, but not limited to, LAN and SAN connections, fabric interconnect, SAN, server farm and terminal server cabling.
- taking on-call shifts and ability to respond to critical events as needed.
- Rack deployment, cabling, and decommissioning
- Install and remove routers, switches, servers, security appliances, and other equipment, as well as copper cable, fiber cable, racks, patch panels, and other infrastructure components commonly found in a data center environment.
- Working in a Linux/Unix environment
- Hardware and software troubleshooting
- Taking ownership of technical issues brought by the customer base
- Maintain service level agreements through the implementation of proactive issue detection and reporting
- Collaboration with network engineers, system engineer to create, deploy and resolve customer requests
Amazon Fullfilment
Amazon
06.2021 - 11.2021
- Selecting goods for customers within the agreed time frame, securing excellent quality of delivery in a multichannel environment.
- Efficiently process outgoing shipments, including packing orders, labeling boxes, and ensuring that shipments meet transport regulations.
- Maintain accurate daily records of received goods and assist in inventory control to ensure stock levels are man
- Maintain the cleanliness and organization of the warehouse, adhering to safety standards and end-of-day cleanup procedures.
- Oversee logistics, deliveries and receipt of orders to ensure proper and correct fulfillment.
Accounting Specialist (intern)
Leesburg Wholesale Food Distributors
02.2020 - 05.2020
- Analyzing and processing account receivables and account payables
- Collecting and processing invoices and arranging for mailing it to customers
- Performing and reviewing general ledger accounts and banking transactions
- Assisting in tax preparation forms and w9 for independent contactor
Accounting Specialist (Intern)
Qualtech Systems Inc.
07.2019 - 01.2020
- Resolved complaints of vendors and suppliers and maintained relationships
- Managed petty cash and handled daily administration and clerical duties
- Detail oriented
- Verbal and written communication
Computer maintenance and repair Technician
Kariakoo Electronics Wholesale and Retail
01.2016 - 06.2019
- Break and fixing computer components
- Upgrading and repairing computer and cellphone components
- Resolved issues with smartphone and tablet with androids and iOS operating systems
- Provide customer with repair, installations, customization, and optimization
- Assisted sales team to explain the service and technology with the computers
- Recording sales transaction
- Process and review invoice accuracy
- Assist in the preparation of monthly financial reports and supporting schedules
Education
Bachelor's Degree - Accounting And Finance
College of Business Education
Tanzania08.2018
Diploma of Business - Accounting And Finance
College of Business Education
Tanzania08.2015
Skills
- TCP/IP
- LAN/WAN
- MacOS
- Network protocols
- LINUX troubleshooting
- Technical support
- Basic java programming
- MS office suite
- Emails
- Outlook
- Building charts and graphs
- Sorting and filtering data
- MS word
Software Technical Skills
- TCP/IP
- LAN/WAN
- MacOS
- Network protocols
- LINUX troubleshooting and technical support
- Basic java programming
- MS office suite
- Emails
- Outlook
- Building charts and graphs
- Sorting and filtering data
- MS Word
Certification
- A+
- Network+
- Security+
- Linux+
Educational And Training
- Bachelor's Degree in Accounting, COLLEGE OF BUSINESS EDUCATION, 10/01/15, 08/01/18
- Diploma of Business in Accountancy, COLLEGE OF BUSINESS EDUCATION, 09/01/13, 08/01/15
Timeline
Data center technician (DCO)
Amazon Web Service
11.2021 - Current
Amazon Fullfilment
Amazon
06.2021 - 11.2021
Accounting Specialist (intern)
Leesburg Wholesale Food Distributors
02.2020 - 05.2020
Accounting Specialist (Intern)
Qualtech Systems Inc.
07.2019 - 01.2020
Computer maintenance and repair Technician
Kariakoo Electronics Wholesale and Retail
01.2016 - 06.2019
Bachelor's Degree - Accounting And Finance
College of Business Education
Diploma of Business - Accounting And Finance
College of Business Education
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