Professional leader with strong focus on team collaboration and achieving results. Adept at managing staff, driving operational efficiency, and adapting to changing needs. Skilled in conflict resolution, performance management, and strategic planning. Known for reliability and results-oriented approach.
Overview
18
18
years of professional experience
Work History
Staff Manager
Costco
05.2024 - Current
Conducted regular staff meetings to keep team informed of updates, address concerns, and promote open communication.
Managed staff schedules to ensure adequate coverage during peak business hours, reducing overtime costs.
Implemented performance evaluations for continuous improvement, providing constructive feedback and tailored development plans.
Coached and mentored team members in company policies and successful member relations strategies.
Criminal Investigations Detective
Accomack County Sheriff's Office
06.2014 - 01.2021
Revised and edited office report writing policies to elicit more effective and accurate reports.
Led report writing classes and refreshers with emphasis on unbiased writing techniques.
Produced fair, cogent, detailed, and accurate reports which led to successful appropriate prosecution or acquittal of respective persons in over 50 major cases.
Delivered calm, professional testimony to support case evidence, establish timelines, and offer law enforcement expertise.
Followed constitutional standards to properly obtain and execute warrants for arrests and searches.
Identified witnesses and collected statements to gather information and pursue remedies for violations of legal standards.
Collected crime scene evidence, examined bodies, and investigated secondary locations to build detailed cases based on sound evidence handling practices.
Solved complex cases by conducting thorough investigations and utilizing advanced analytical skills.
Customs Specialist
US Army
10.2012 - 07.2013
Wrote and presented customs regulations and policies for unit operations to more than 300 incoming military units, resulting in award of Army Commendation Medal.
Participated in joint exercises with foreign counterparts to enhance inter-agency cooperation within the international community on border protection issues.
Ensured compliance with immigration laws by verifying documentation for travelers entering the country.
Enhanced security by conducting thorough inspections of vehicles, cargo, and passengers.
Protected national interests by detecting and preventing potential threats from crossing the border.
Wheeled Vehicle Mechanic (91B)
US Army
11.2006 - 10.2012
Drafted and edited unit specific manuals for personnel licensure, resulting in an Army Achievement Medal.
Maintained accurate records of vehicle repairs and parts inventory, streamlining the ordering process for replacement components.
Ensured mission success by maintaining and repairing critical support vehicles.
Sustained vehicle functionality during deployments by performing field expedient repairs under challenging conditions.
Increased unit readiness by troubleshooting, diagnosing, and repairing mechanical issues promptly and efficiently.
Education
Bachelor of Arts - Digital Journalism & Media
Pennsylvania State University
University Park, PA
05-2025
Skills
Staff development
Employee engagement
Motivational
Negotiation and conflict resolution
Performance reviewing
Timeline
Staff Manager
Costco
05.2024 - Current
Criminal Investigations Detective
Accomack County Sheriff's Office
06.2014 - 01.2021
Customs Specialist
US Army
10.2012 - 07.2013
Wheeled Vehicle Mechanic (91B)
US Army
11.2006 - 10.2012
Bachelor of Arts - Digital Journalism & Media
Pennsylvania State University
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