Summary
Overview
Work History
Education
Skills
Timeline
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McKenzie Duncan

Portsmouth,VA

Summary

Employed for sixteen months with America's Best Storage, as a proactive Onsite Manager effective at promoting resident satisfaction by addressing concerns, repairs, and implementing updates to enhance the facility. Focused on achieving occupancy goals and working closely with onsite associates and property owners for various needs. Experienced with personalized styling and customer engagement in fashion retail. Utilizes effective communication and product knowledge to drive sales. Track record of maintaining high visual merchandising standards and building strong customer relationships.

Overview

4
4
years of professional experience

Work History

Stylist Sales Associate

Lane Bryant
04.2023 - Current
  • Connected and engaged with customers to understand styling needs.
  • Worked closely with store management to set and achieve individual sales targets, contributing to overall team success.
  • Acknowledged, interacted and built relationships with clients to stimulate loyalty.
  • Maintained a clean, inviting store environment conducive to shopping by regularly tidying sales floor displays and dressing rooms.
  • Assisted clients in selecting outfits for special events, ensuring they looked and felt their best.
  • Built long-lasting customer relationships through attentive service and consistent followups.
  • Supported sales floor, cash wrap and back of house to catalyze daily operations.

Onsite Manager

America's Best Storage
04.2021 - 08.2022
  • Maintained computer and physical filing systems.
  • Prepared and processed lease and rental agreements using SiteLink.
  • Handled payment processing and complete administrative tasks.
  • Managed high call volumes and tenant emails daily.
  • Organized maintenance companies to keep the facility in safe, working order.
  • Provided a welcoming environment for tenants and on-site associates.

Education

James Madison Online High School

Skills

  • Office Organization
  • Customer Loyalty
  • Organizational Systems
  • Onsite Support
  • Tenant Relations
  • Great communication skills
  • Organization and attention to detail
  • Personal shopping assistance
  • Styling expertise
  • Client relationship building
  • Friendly and helpful
  • Attention to detail

Timeline

Stylist Sales Associate

Lane Bryant
04.2023 - Current

Onsite Manager

America's Best Storage
04.2021 - 08.2022

James Madison Online High School

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McKenzie Duncan