McKenzie Dixon
Richmond,VA
Summary
Experienced healthcare professional with expertise in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Demonstrates a strong focus on teamwork, adaptability, and consistently delivering high-quality results. Recognized for reliability in fast-paced environments, adeptly supporting medical staff and effectively assisting patients. Open to different positions in healthcare settings, ready to train to become familiar in the healthcare field.
Overview
5
5
years of professional experience
Work History
Medical Assistant
Orthovirginia
03.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
- Posted multiple surgeries daily during and after clinic
- Promoted to Lead Medical Assistant for Spine Surgery Team
- Operated 3 clinics at the same time using organization and leadership skills
- Organized Surgeons schedule through Outlook Calendar, Binders, etc.
Scribe
ScribeAmerica-Richmond, VA
10.2022 - 01.2024
- Maintained patient confidentiality by adhering to HIPAA guidelines and other applicable privacy regulations throughout the documentation process.
- Prepared up to 40 charts a day
- Reduced errors in medical records through meticulous attention to detail and thorough knowledge of medical terminology.
- Streamlined physician workflow by transcribing medical information in real-time during patient consultations.
- Enhanced patient care by accurately documenting medical histories, physical examinations, and procedures.
- Accompanied physicians through day in fast-paced, stressful environments.
- Assisted in the training of new scribes, sharing best practices for efficient documentation and communication with medical staff.
- Increased physician productivity by handling administrative tasks such as scheduling appointments and managing patient inquiries.
Hostess/Server
Wood and Iron Restaurant-Richmond, VA
04.2022 - 10.2022
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
COVID-19 Contact Tracer
IPH-VDH
08.2021 - 01.2022
- Reduced COVID-19 transmission by effectively identifying and contacting exposed individuals.
- Provided emotional support for distressed individuals during difficult conversations surrounding their potential exposure to COVID19.
- Streamlined workflows by collaborating closely with fellow Contact Tracers, fostering a supportive work environment that prioritized accuracy and efficiency.
- Maintained compliance with all relevant privacy and confidentiality regulations, ensuring the protection of sensitive personal information throughout the contact tracing process.
- Investigated and identified confirmed and suspected coronavirus cases, also documenting potentially affected contacts.
Funeral Assistant Intern
Mountcastle Funeral Home-Dale City, VA
05.2020 - 08.2020
- Supported funeral director with all facets of funeral service coordination.
- Drove company vehicles to transport remains or families to services.
- Prepared facilities for funeral visitations and memorial services, arranging chairs and flower arrangements and setting up sign-in books and memorial cards.
- Provided personal assistance, emotional support and personal care to clients.
- Provided administrative support to funeral home staff.
- Transported caskets from morgue to reserved rooms to prepare caskets for viewing.
- Processed death certificate and other required paperwork.
- Contributed to team efficiency by assisting embalmers in preparing bodies for viewings or interments when necessary.
Education
Bachelor of Science - Psychology
VCU
Richmond, VA05.2025
Skills
- English
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- EMR / EHR
- Direct patient care
- Vital signs monitoring
- Clinical documentation
- Problem-solving
- Time management
- Dependable and responsible
Timeline
Medical Assistant
Orthovirginia
03.2024 - Current
Scribe
ScribeAmerica-Richmond, VA
10.2022 - 01.2024
Hostess/Server
Wood and Iron Restaurant-Richmond, VA
04.2022 - 10.2022
COVID-19 Contact Tracer
IPH-VDH
08.2021 - 01.2022
Funeral Assistant Intern
Mountcastle Funeral Home-Dale City, VA
05.2020 - 08.2020
Bachelor of Science - Psychology
VCU
Similar Profiles
Brittney HidalgoBrittney Hidalgo
Electronic Medical Record System (Epic) Trainer at OrthoVirginiaElectronic Medical Record System (Epic) Trainer at OrthoVirginia
Thanh PhanThanh Phan
Medical Assistant at OrthoVirginiaMedical Assistant at OrthoVirginia
Maheen FarooqiMaheen Farooqi
Medical Scribe at OrthoVirginiaMedical Scribe at OrthoVirginia