Megan Blafas-Chriss
Executive Administrative Specialist
Salem,VA
Summary
Knowledgeable Administrative Specialist with solid background in managing office operations and providing administrative support. Successfully coordinated multiple projects, ensuring timely completion and accuracy. Demonstrated ability to streamline processes and enhance office efficiency through effective communication and organizational skills.
Overview
13
13
years of professional experience
5
5
years of post-secondary education
Work History
Traffic Clerk
Action Personnel Temp for Revlon
Roanoke, VA
07.2023 - Current
- Provide clerical support utilizing Microsoft Suite and in-house software
- File and organize Bill of Ladings, proof of deliveries, and invoices
- Process Delivery Date Tracker daily for FedEX, Old Dominion, and Estes carriers
- Process LA Review for missing data for shipment from other contracted carriers
- Research and retrieve Bill of Ladings and Proof of Delivery per request
- Routing and processing 30-60 emails per day
- Track shipments
- Perform paperwork requests
- Complete special projects per request
- Process shortages, review damages and overages for Return
- Gathering documents for claims
- Process Estes Canada Tracking Report
Claims Adjuster
Risk Management Programs/VACORP (Virginia Association of Counties Group Self-Insurance Risk Pool)
Roanoke, VA
09.2016 - 08.2018
- Provide claims processing support and customer service
- Fully process 10-25 claims daily for Worker’s Compensation, Student Accidents, General Liability Medical, General Liability Auto and Auto Property Damage
- Conducted comprehensive interviews of witnesses and claimants to gather facts and information.
- Complete internal markups for claim generation
- Request Appraisers for Auto Property Damage claims
- Investigate and record Worker’s Compensation statements
- Process medical bills for Student Accidents, Auto Liability Medical Pay and General Liability Medical Pay
- Receive incoming claimant, Pool Members, and provider calls regarding claim and bill status
Benefit Client Support Agent
CBIZ Payroll
Roanoke, VA
10.2015 - 12.2017
- Provide data entry support in processing benefit claims by deadline
- Process 30-40 claims for Flex Benefits participants within Exigo and the Evolution 1
- Contact participants regarding claims and plans within SalesForce
- Work with customer service representatives to resolve claim processing questions
- Complete various tasks regarding claim queues to include: expired plan and overdue receipt clean-up
- Delivered professional phone and email support, maintaining a consistently positive tone throughout all communications.
Executive Administrative Office Coordinator
Kelly Legal Managed Services/Kelly Law Registry
09.2011 - 12.2014
- Provided executive support and general administrative assistance, including:
- Maintaining office operations/organization and cleanliness
- Coordinating contract and temporary employees on large staffing projects
- Organizing, drafting, editing and filing confidential and sensitive documents
- Assisting the Branch Manager with researching, prioritizing and following up on incoming issues and concerns addressed to the office
- Preparing legal documents for upcoming electronic discovery reviews
- Processing and sorting incoming mail, packages, and supplies
- Maintaining and logs information to branch financial boards
- Conducting confidential electronic I-9 verification for employment eligibility
- Composing/editing correspondence through Outlook, creating a variety of inter-office documents and spreadsheets, faxing/copying/scanning/filing documents through use of Microsoft suite products
- Processing travel expense reports, reconciling corporate AMEX expenses
- Generating reports; processing background requests; scheduling drug screens; entering/editing sales orders
- Providing legal staffing internet research
- Maintaining supply room, ordering needs, and general office organization/maintenance
- Initial point of contact for client/candidate inquiry via email, phone, and in-person
- Taking minutes for monthly staff meetings
- Training several colleagues locally and nationally on internal databases and procedures
- Working closely with vendors, preparing and processing invoicing and billing materials
- Tracking and editing billable hours and timesheets weekly with the use of Microsoft Excel
- Maintaining calendar, including schedule appointments, client meetings, and interviews
- Maintaining off-site key fob distribution for upwards of 50 contract employees
- Assisting with marketing and promotional activity, including order flowers/gift baskets for clients/employees
- Assisting with organizing office events/catering
Education
Certificate - Material Culture and Public Humanities
Virginia Polytechnic Institute And State University
Blacksburg, VA 08.2018 - 05.2019
Bachelor of Arts - Painting And Drawing
Columbus College of Art & Design
Columbus, OH 09.2001 - 05.2005
International Study Abroad Program -
Glasgow School of Art
Glasgow, Scotland 09.2004 - 12.2004
Skills
- Effective time management skills
- Positive and highly motivated
- Strong organizational skills
- Problem solving strengths
- Hardworking with an eagerness to learn
- Excellent verbal/written communication
- Flexible and adaptable
- Detail oriented
- Independent and team-oriented worker
- Strong interpersonal skills
Timeline
Traffic Clerk
Action Personnel Temp for Revlon
07.2023 - Current
Certificate - Material Culture and Public Humanities
Virginia Polytechnic Institute And State University
08.2018 - 05.2019
Claims Adjuster
Risk Management Programs/VACORP (Virginia Association of Counties Group Self-Insurance Risk Pool)
09.2016 - 08.2018
Benefit Client Support Agent
CBIZ Payroll
10.2015 - 12.2017
Executive Administrative Office Coordinator
Kelly Legal Managed Services/Kelly Law Registry
09.2011 - 12.2014
International Study Abroad Program -
Glasgow School of Art
09.2004 - 12.2004
Bachelor of Arts - Painting And Drawing
Columbus College of Art & Design
09.2001 - 05.2005
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