Maintained high-quality child care standards based on developmentally appropriate practices.
Attended professional meetings and conferences to maintain and improve professional competence.
Stayed current on guidelines to maintain compliant program operations.
Organized and implemented and attended the Camp Hope program, enhancing children's experiences and well-being.
Coordinated and oversaw case management for children and parents, providing essential services and resources.
Provided essential resources to children and families in need.
Developed engaging activities tailored to children's interests and developmental stages.
Participated and organized Pathways events
Conducted comprehensive needs assessments for families and children.
Resident Services Assistant
YWCA
09.2021 - Current
Provide trauma-informed crisis intervention, information, and referrals to shelter clients as requested
Provide education regarding the dynamics of sexual assault, domestic violence, stalking, and human trafficking
Maintain client case records in accordance with the policy and procedures
Adhere to the YWCA SHR’s Mandated Reporter policy in collaboration with law enforcement, and forensic and medical personnel
Participate in ongoing training and education regarding interpersonal violence, community resources, and medical personnel
Follow the organization’s protocol in maintaining records of ongoing shelter client contact and calls through written case notes and the VADATA system
Provide in-person comprehensive intake sessions with new shelter clients within twenty-four hours of their arrival in the shelter
Make appropriate referrals including mental health evaluations based on intake information
Provide lethality assessments to shelter clients
Provide comprehensive safety planning services to clients based on assessment results
Coordinate services and referrals based on lethality assessment results
Respond to crisis situations in the shelter involving shelter clients, providing conflict resolution communication and ensuring client safety
Performs other duties as assigned
Crisis Intervention Specialist
YWCA
07.2021 - 09.2021
Provide education regarding the dynamics of sexual assault, domestic violence, stalking, and human trafficking to victims and callers on the hotline
Provide education on reporting options, protective orders, and the effects of trauma on victims face to face and callers on the hotline
Provide crisis intervention counseling, and advocacy services, including safety planning and suicidal assessments, face-to-face and victims and callers on the hotline
Collect statistical data and other information needed for grant reporting
Enter client information and referrals accurately into Electronic Case Management (ECM) system, VADATA, and iCarol system
Maintain client confidentiality by the YWCA SHR’s Confidentiality policy
Adhere to the YWCA SHR’s Mandated Reporter policy in collaboration with law enforcement, and forensic and medical personnel