Megan Handforth
Norfolk
Summary
Graduate student in Mental Health Counseling with a strong interest in substance use recovery, adolescent mental health, and evidence-based interventions. Committed to ethical practice, compassionate care, and developing clinical skills that support long-term recovery and emotional wellness. Seeking practicum/internship experience to further strengthen assessment, treatment planning, and counseling competencies in a community-based setting.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Delivery Support & Payroll Manager
NSC Staffing
Norfolk, VA
05.2023 - Current
- Manage confidential employee records in compliance with federal and state regulations
- Coordinate multi-system documentation processes
- Lead and supervise cross-branch teams
- Ensure regulatory compliance and ethical standards
- Develop structured onboarding and documentation systems
Benefits Specialist
Conduent
Chesapeake, VA
09.2022 - 02.2023
- Processed employee benefits inquiries, ensuring timely and accurate responses.
- Coordinated benefits enrollment, maintaining compliance with company policies and regulations.
- Collaborated with HR teams to resolve complex employee benefits issues effectively.
- Analyzed employee feedback to refine benefits communication strategies and increase engagement.
- Supported open enrollment initiatives, contributing to clear communication of benefit options available to employees.
Data Entry Clerk
Dr. Evelyn E. Luma, DDS, PLC
Virginia Beach, VA
09.2021 - 08.2022
- Maintained accurate patient records by entering data into electronic health record systems to support efficient healthcare delivery.
- Streamlined insurance claim processing and ensured accurate verification of patient information to enhance operational efficiency.
- Developed and maintained efficient filing systems, ensuring quick retrieval of important records.
- Managed appointment logistics, ensuring seamless clinic operations and patient satisfaction.
Education
Master of Arts - Mental Health Counseling
Norfolk State University
Norfolk, VA12-2026
High School Diploma -
Bayside High School
Virginia Beach, VA06-2019
Bachelor of Science - Human Services
Old Dominion University
Norfolk, VA05-2024
Skills
- Biopsychosocial assessment
- Case conceptualization expertise
- Treatment planning using SMART goals
- Suicide risk screening
- Academic group facilitation
- Documentation and clinical note writing
Certification
- Secret Clearance - DoD, September 2023
- SBIRT (Screening, Brief Intervention, and Referral to Treatment) – University of Missouri–Kansas City (Planned Summer 2026)
- QPR (Question, Persuade, Refer) Suicide Prevention Training (Planned Spring 2026)
- Motivational Interviewing – Psychwire (Enrolled May 2026 / Pending Completion)
Timeline
Delivery Support & Payroll Manager
NSC Staffing
05.2023 - Current
Benefits Specialist
Conduent
09.2022 - 02.2023
Data Entry Clerk
Dr. Evelyn E. Luma, DDS, PLC
09.2021 - 08.2022
Master of Arts - Mental Health Counseling
Norfolk State University
High School Diploma -
Bayside High School
Bachelor of Science - Human Services
Old Dominion University