MEGAN MCDONALD

Alexandria,VA

Overview

years of professional experience

Work History

ERP / Alumni Lead

MANTECH

03.2020 - Current

Lead all aspects of and remain accountable for work that furthers Employee Referral and Alumni program strategic objectives.
Ensure high-touch engagement with ManTech Employee Referrals and returning Alumni at all levels to identify career opportunities.
Manage the end-to-end referral and alumni process, setting clear response times and using data to show the program’s success.
Develop a deep understanding of various pipelines to quickly identify talent that meets specific business needs.
Establish processes to evaluate program efficiency on an ongoing basis, utilizing data and research to optimize strategy and delivery.
Generate weekly and monthly reports in partnership with analytics teams to present trends and insights to stakeholders.
Partner with internal teams to grow the employee referral and alumni programs by recommending process improvements and creative growth techniques.
Act as a liaison between employees, recruiting, human resources, and business leadership to ensure organizational alignment.
Demonstrate a sense of urgency in driving the recruiting lifecycle forward through consultative support and strategic planning.
Execute programmatic support including file maintenance, audit and OFCCP reporting support, and accurate processing of employee referral incentives.
Co-lead internal and external webinars, providing clear guidance and actionable next steps for participants.
Design training PowerPoints and guidelines to standardize information and maintain consistency across the company.
Manage documentation updates to ensure all training materials and program guidelines remain accurate amid company changes.
Resolve CAP errors upon authorization, ensuring all corrections meet quality standards and follow formal compliance protocols.

Branch Service Rep

Congressional Federal CU

01.2019 - 03.2020

Experience in credit union operations, focusing on high-volume transaction processing and member relations.
Proven track record as a Vault Custodian, managing main cash supplies, TCD/ECD units, and daily ATM balancing.
Regulatory Compliance: Fully trained in BSA and CUNA requirements, ensuring all transactions meet federal and institutional standards.
Skilled at identifying member financial goals and recommending relevant products to increase account depth and branch revenue.
Managing complex fund disbursements and account reconciliations with consistency.

Legal Assistant

Motley Rice, LLC

11.2017 - 01.2019

Case Management & Client Relations: Provided comprehensive case status updates to clients and conducted targeted outreach to prospective claimants, ensuring a seamless and professional onboarding process.
High-Stakes Document Control: Managed the intake and processing of sensitive documentation for September 11th Victim Compensation Fund (VCF) claims, maintaining accuracy and strict confidentiality.
Government Liaison & Compliance: Facilitated the submission of applications for the United States Victims of State Sponsored Terrorism Fund (USVSST), collaborating directly with the Department of Justice (DOJ) to resolve discrepancies and ensure all statutory deadlines were met.
Public Records Coordination: Orchestrated the collection and verification of official records from city and county officials; performed detailed audits of legal documents to ensure evidentiary requirements were satisfied.
Operational Excellence: Leveraged advanced proficiency in Microsoft Office Suite to manage high-volume client communications and real-time data entry, consistently meeting productivity targets in a deadline-driven legal environment.

Education

Associate of Science - Physical Therapy Asst.

Trident Technical College

North Charleston, SC

Associate of Science - Paralegal Studies

Northern Virginia Community College

Skills

Capable of managing multiple projects simultaneously
Excellent at executing tasks rapidly and efficiently
Able to work independently and successfully meet deadlines
Able to deal tactfully and effectively with individuals in difficult situations
Quickly absorb and retain new information and procedures
Proactive, motivated and goal oriented
Project planning

Decision-making
Collaboration
Data management
Public speaking
Planning
Self-Directed
Google drive

Timeline