Summary
Overview
Work History
Education
Timeline
Generic

Megan Morris

Richmond

Summary

Senior program manager and account lead with over fifteen years’ experience in leading cross-functional teams and managing transformational technology and business programs. Focused on strategic planning, proactive communication, developing people and nurturing positive culture.

Overview

12
12
years of professional experience

Work History

Director

CapTech
06.2012 - Current
  • Currently leading an $18 million account, managing a team of 50+ consultants while fostering collaboration and consistently exceeding client expectations
  • Providing leadership and guidance to project teams, ensuring successful project delivery and client satisfaction.
  • Developing and implementing annual strategic roadmaps and playbooks to drive growth and achieve organizational goals.
  • Building strong relationships with internal and external stakeholders, effectively communicating vision and progress, garnering buy-in and addressing concerns.
  • Managing account and project budgets, timelines, and resources to ensure successful execution.
  • Building and maintaining strong client relationships, serving as a trusted advisor and delivering value-added solutions.

Client Delivery Auctions Modernization

CarMax
  • Defined and executed product strategy, developing and prioritizing user-centric roadmaps aligned with market trends and business objectives for the auctions program
  • Conducted in-depth market research and competitive analysis to identify opportunities for product differentiation and innovation.

• Stood up the business-to-business focused instance of Salesforce at CarMax. Helped develop architecture to support future

state B2B offerings; Partnered and collaborated with design and engineering teams to conduct discovery, analysis, define requirements, and develop a workingdesign for B2B customers

• Achieved defined objectives and key results for first release of B2B Salesforce CRM

• Established a system of record for seller data and boosted CRM capabilitiesthrough ingestion of data (e.g., upselling and targeted marketing)

• Delivered initial CRM reporting and analytics for associates

Senior Manager

Virginia Retirement System
  • Managed four different project workstreams (25 resources) for a multi-phase web application development project for the Systems Modernization Project at Virginia Retirement Systems (VRS)
  • Coordinated efforts across five workstreams to ensure communication and efficient resource allocation.

Manager

Altria
  • Developed the project scope and plan for enterprise Asset Management Program; led stakeholder interviews in defining business and system requirements, redesigned and documented system workflows, and improved governance within the IT organizations asset management group.

Education

BS Chemistry -

Clemson University

MBA -

University of South Carolina

Timeline

Director

CapTech
06.2012 - Current

Client Delivery Auctions Modernization

CarMax

Senior Manager

Virginia Retirement System

Manager

Altria

BS Chemistry -

Clemson University

MBA -

University of South Carolina
Megan Morris