Megan Santos
Spotsylvania
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Site Coordinator for Hospitalist Group
Mary Washington Healthcare
Fredericksburg
05.2022 - Current
- Completing the daily census for both Mary Washington and Stafford Hospitals by assigning all newly admitted patients to our providers.
- Completing the schedule and PTO dates for more than 40 providers.
- Answering phones and sorting faxes.
- Completing prior authorizations, death certificates, and providing support for the providers.
- Booking lunches with drug representatives.
- Admitting or readmitting patients into SNF.
- Provided informative reports to management as requested.
- Managed site inventory, ordering supplies as necessary.
Certified Medical Assistant
RAPPAHANNOCK WOMEN'S HEALTH CENTER
Fredericksburg
08.2021 - 05.2022
- Taking vitals, performing some in-office labs, and tests.
- Collected urine samples from patients for drug screens or pregnancy tests when necessary.
- Performed administrative duties such as scheduling appointments, inductions, and cesarean sections. Answering phones and filing paperwork.
- Obtained insurance authorizations for prescribed medications or treatments for patients in need of financial assistance programs.
- Provided support to physicians during consultations by recording patient histories accurately and documenting treatment plans accordingly.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Knowledge of All Scripts EMR.
Certified Medical Assistant
Dynamic Foot and Ankle Center
Fredericksburg
05.2021 - 07.2021
- General medical office procedures, such as wound care, wart treatments, casting for orthotics, taking x-rays, filing nails, answering phones, and making appointments.
- Provided support to physicians during consultations by recording patient histories accurately and documenting treatment plans accordingly.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Ensured that all equipment was functioning correctly prior to use during patient examinations or treatments.
- Knowledge of eClinicalWorks EMR.
Certified Medical Assistant
Pratt Healthcare
Fredericksburg
01.2019 - 05.2021
- Taking vitals, giving vaccinations, making phone calls, and sending messages, along with other normal duties.
- Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
- Obtained insurance authorizations for prescribed medications or treatments for patients in need of financial assistance programs.
- Provided support to physicians during consultations by accurately recording patient histories.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Answered patient calls promptly and directed inquiries to the appropriate department when needed.
- Knowledge of NextGen EMR and eClinical Works.
Certified Medical Assistant
Patient First
Fredericksburg
11.2017 - 11.2019
- Taking vitals, performing EKGs, phlebotomy, wound care, drug screens, fiberglass splints, and other normal duties.
- Collected urine samples from patients for drug screens or pregnancy tests when necessary.
- Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
Certified Medical Assistant
Stafford Primary Care
Stafford
08.2018 - 01.2019
- Taking vitals, performing EKGs, vaccinations, reception, checking in patients, verifying insurance, phone calls and messages, some lab testing, and other normal duties.
- Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
- Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
- Provided support to physicians during consultations by recording patient histories accurately and documenting treatment plans accordingly.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Answered patient calls promptly and directed inquiries to the appropriate department when needed.
- Knowledge of Mac Practice EMR.
Certified Medical Assistant
Peds Plus Primary and Urgent Care
Fredericksburg
08.2017 - 02.2018
- Front office duties include checking in patients, verifying insurance, taking copays, and answering phone calls.
- Assisting with back-office duties, vaccinations, physicals, taking vitals, performing EKGs, some blood work, and cleaning.
- Conducted diagnostic tests, such as hearing and vision screenings, in accordance with established protocols.
- Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
- Provided support to physicians during consultations by recording patient histories accurately and documenting treatment plans accordingly.
Medical Assistant Extern
Aquia Family Medical
Stafford
03.2017 - 05.2017
- Extern performing triage, vitals, EKGs, phlebotomy, and urine drug screens. Checked in patients, made appointments, worked with EMRs, and performed general paperwork for the doctor.
- Prepared exam rooms for patient visits by stocking supplies, cleaning and organizing equipment.
- Ensured all documents were properly filled out prior to patient leaving office.
- Assisted in preparing examination rooms for incoming patients.
- Assisted physicians with patient care, including taking vital signs and medical histories.
Pharmacy Technician
Walmart
Fredericksburg
03.2006 - 09.2015
- Receiving, inputting, and filling prescriptions. Receiving and applying stock.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Assisted in training new technicians and cashiers on pharmacy procedures.
- Monitored inventory levels of commonly used drugs and placed orders when necessary.
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
- Restocked shelves with new supplies of medications as needed.
- Helping Spanish-speaking customers.
- Customer Service Manager trained
Pharmacy Technician
Walmart
Manassas
05.2002 - 02.2004
- Receiving, inputting, and filling prescriptions. Receiving and applying stock.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Assisted in training new technicians and cashiers on pharmacy procedures.
- Monitored inventory levels of commonly used drugs and placed orders when necessary.
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
- Restocked shelves with new supplies of medications as needed.
- Helping Spanish-speaking customers.
- Customer Service Manager trained
Corporate Travel Agent
Sato Travel
Sterling
02.2000 - 01.2002
- Scheduling corporate travel arrangements, such as air, hotel, train, and car, for companies such as Lockheed Martin, the IRS, and the Coast Guard.
- Call center environment.
- Experience in Apollo and Sabre.
Education
Associate in Medical Assisting -
Stratford University
Woodbridge, VA06.2017
Associate in Liberal Arts -
Germanna Community College
Fredericksburg, VA01.2007
High School Diploma -
University of NE Independent Study High School
Lincoln, NE07-1996
Skills
- Spanish (10years)
- Vital signs
- Patient care
- EMR, Epic, eClinical Works, Allscripts, NextGen
- Injections
- Pharmacy technician experience
- Medical office experience
- Triage
- Phlebotomy, venipuncture
- Primary care experience
- Computer Skills, including Microsoft Office
- Patient scheduling
Certification
- CPHT January 2016 to January 2018 Certified pharmacy technician through PTCB.
- CPR/First Aid October 2016 to October 2018
- Red Cross CCMA June 2017 to July 2023 Certified Clinical Medical Assistant (CCMA) National Pharmacy Technician Certification (PTCB) Certified Medical Assistant
Additional Information
Bilingual in Spanish and English.
Languages
Spanish
Limited
References
References available upon request.
Timeline
Site Coordinator for Hospitalist Group
Mary Washington Healthcare
05.2022 - Current
Certified Medical Assistant
RAPPAHANNOCK WOMEN'S HEALTH CENTER
08.2021 - 05.2022
Certified Medical Assistant
Dynamic Foot and Ankle Center
05.2021 - 07.2021
Certified Medical Assistant
Pratt Healthcare
01.2019 - 05.2021
Certified Medical Assistant
Stafford Primary Care
08.2018 - 01.2019
Certified Medical Assistant
Patient First
11.2017 - 11.2019
Certified Medical Assistant
Peds Plus Primary and Urgent Care
08.2017 - 02.2018
Medical Assistant Extern
Aquia Family Medical
03.2017 - 05.2017
Pharmacy Technician
Walmart
03.2006 - 09.2015
Pharmacy Technician
Walmart
05.2002 - 02.2004
Corporate Travel Agent
Sato Travel
02.2000 - 01.2002
Associate in Medical Assisting -
Stratford University
Associate in Liberal Arts -
Germanna Community College
High School Diploma -
University of NE Independent Study High School
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