Team oriented leader with exceptional organizational and management skills with the ability to prioritize and manage multiple projects in a fast-paced high-pressure environment. Creative self-starter with excellent communication and interpersonal skills and the ability to learn quickly and adapt to meet the changing business needs to support clients and the senior management team.
Overview
20
20
years of professional experience
Work History
Accounts Specialist
Zeiders Enterprises
07.2022 - Current
Streamlined accounts payable processes by implementing efficient systems and procedures within a government contract setting
Developed and maintained strong working relationships with professionals within assigned territory.
Review and approve employee expense reports, ensuring compliance with Federal Travel Regulations (FTR) for accurate expense reimbursement
Prepared and submitted timely invoices, statements and payment reminders for approvals
Facilitated accurate expense reporting for employees by providing clear instructions and resolving any questions or challenges they encountered
Maintained accurate credit card data by performing daily imports.
Coordinated month-end closing activities, ensuring accurate financial statements within tight deadlines.
Supported financial planning by inputting and verifying company budget data for AP twice a year.
Skilled in Deltek Costpoint for accounts payable processing, including invoice entry, coding, and payment execution.
Streamlined the RT/fulfillment ticket process, improving response times and resolution rates.
Performed monthly audits of the PFC contract, ensuring contractual compliance and financial accuracy and resolving discrepancies.
Reconciled monthly employee credit card statements, ensuring accurate expense reporting and adherence to company policies.
Utilized AP and expense report metrics to track performance, identify cost savings opportunities, and recommend process improvements.
Set up new employee credit card accounts and updated existing profiles with latest information as well as manage online access.
Process weekly check runs and electronic funds transfers (EFTs) for vendor payments, ensuring timely and accurate disbursements.
Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Patient/Treatment Coordinator & Front Desk Supervisor
Northern Virginia Oral Surgery
03.2013 - 07.2022
Supervise the front office team of 3, responsible for the education and training of new employees on operating procedures, software, and insurance requirements
Present and propose treatment plans to patients for all types of oral surgery such as; extractions, implants, biopsies, etc.; providing patients with multiple treatment plan options based upon financial needs
Manage the financial operations of the office to include daily sheets, bank deposits, cash payments, and credit card transactions
Verify insurance information, collect co-pays and inform patients of their financial obligations
Maintain accurate records of patient correspondence and referrals using WINOMS and Microsoft Office Suite
Generated excel spreadsheets to maintain and keep track of open cases and followed up accordingly
Investigate issues with past due invoices and use interpersonal relationships with clients to reduce the number of unpaid accounts
Cross-trained to assist in sedated surgeries as needed with chinning and monitoring the patient’s vitals
Maintain appointment schedules for 5 surgeons in 3 operating locations.
Part-Time Assistant Teacher
KinderCare
02.2018 - 03.2020
Provide academic support to children in a variety of academic subjects to complete homework assignments
Support children’s emotional and social development, encouraging understanding of others and positive self-concepts
Provide enrichment activities that promote healthy development of youth such as reading, celebrating milestone events, and social engagement
Create a safe, nurturing environment where children can play and learn
Partner and communicate with parents, with a shared desire to provide the best care and education for their children
Cultivate positive relationships with families, teachers, state licensing authorities, community contacts and corporate partners.
Government Sales Specialist
Corporate Office Solutions
03.2009 - 03.2013
Develop request for proposal (RFP) responses for government contract opportunities
Prepare marketing pieces and catalog mailers to increase company sales
Responsible for managing office operations to include human resource oversight duties such as: hiring and training new employees, payroll administration, and managing work schedules to meet business needs
Maintain and present monthly and quarterly sales data to senior leadership
Manage office supply and I.T
Sales to government and commercial clients
Provide exceptional client support, assisting with delivery tracking and providing price quotes for goods and services.
Department Manager- Furniture
Babies R Us
06.2007 - 04.2008
Supervised and assigned tasks to associates, planned store meetings and ensured standards were being followed and requirements were met
Reviewed daily promotions and sales as well as attended corporate and district meetings
Reviewed past sales and based that on setting current and future goals.
Sales Associate/Cashier
Bed Bath and Beyond
11.2006 - 06.2007
Answered phones, directed calls and handled money
Used product knowledge to demonstrate features and benefits of products to customers
Stocked and replenished shelves and always provided outstanding customer service.
Assistant Teacher
Country Woodland School
08.2004 - 09.2006
Attended to children’s daily and basic needs including food preparation and distributing as well as changing infants and toddlers’ diapers and clothing on demand
Organized and led activities designed to promote physical, mental and social development
Arranged indoor and outdoor space to facilitate creative play, motor-skill activities and safety.
Education
Dental Assistant Certificate -
Fairfax County Ace Program
Springfield, VA
06.2012
H.S. Diploma -
Woodson High School
Fairfax, VA
02.2009
Skills
Customer Service 15 years
Management 5 years
Microsoft Office
Deltek/Costpoint
Excel
WINOMS (Dental Software)
Timeline
Accounts Specialist
Zeiders Enterprises
07.2022 - Current
Part-Time Assistant Teacher
KinderCare
02.2018 - 03.2020
Patient/Treatment Coordinator & Front Desk Supervisor
Northern Virginia Oral Surgery
03.2013 - 07.2022
Government Sales Specialist
Corporate Office Solutions
03.2009 - 03.2013
Department Manager- Furniture
Babies R Us
06.2007 - 04.2008
Sales Associate/Cashier
Bed Bath and Beyond
11.2006 - 06.2007
Assistant Teacher
Country Woodland School
08.2004 - 09.2006
Dental Assistant Certificate -
Fairfax County Ace Program
H.S. Diploma -
Woodson High School
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