Megan Willke
Cape Charles
Summary
Energetic, adaptable, motivated coordinator who is highly organized and skilled at balancing the needs of clients in both personal and professional capacities. Client-focused and particularly talented in the areas of active listening, communication, building relationships, and marketing.
Overview
8
8
years of professional experience
Work History
Wedding Planner
ESVA Wedding Planner
01.2022 - Current
- Maintained consistent communication with clients and vendors through email and phone
- Worked closely with on site team at each event to maintain property, troubleshoot and problem solve, and keep everything running smoothly
- Executed advertisements, promotions and branding campaigns to attract new clients
- Managed administrative logistics of events planning, event booking and event promotions
- Coordinated florists, photographers and musicians for events
- Fulfilled contractual obligations for rehearsal and day of event coordination
- Consistently recognized by clients for providing superior customer service
- Directed pace of wedding and reception through multitasking and liaising with vendors to carry out events as planned with little or no deviations
Owner
Bayside Luxury Picnics
06.2020 - Current
- Listened to customer needs and desires to identify and recommend optimal products
- Stocked merchandise, clearly labeling items and arranging according to size or color
- Answered customer questions about products and services, helped locate merchandise and promoted key items
- Build customer loyalty and retention by delivering excellent experiences
- Developed strong rapport with customers and created a positive impression of business
Server
Kelly's Gingernut Pub
05.2017 - 01.2025
- Remained calm and poised when dealing with difficult customers or during busy shifts
- Used cash registers and credit card machines to cash out customers
- Resolved customer questions, issues, and complaints
- Provided consistently excellent service under challenging conditions
Education
Bachelor's of Science - Business Administration And Management
University of Phoenix
02.2023
Skills
- Proficient in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook
- Excellent verbal communications
- Website development
- Creative problem solving
- Client focused
- Strong organizational skills
- Advanced skills in designing professional presentations with advanced software (animations, templates, transition)
- Event management
- Data entry
- Social marketing techniques
Timeline
Wedding Planner
ESVA Wedding Planner
01.2022 - Current
Owner
Bayside Luxury Picnics
06.2020 - Current
Server
Kelly's Gingernut Pub
05.2017 - 01.2025
Bachelor's of Science - Business Administration And Management
University of Phoenix
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