Dynamic business development leader with a proven track record at American Detail Cleaning Corp., excelling in client relationship management and profit growth initiatives. Expert in collaborative negotiation and proposal development, driving significant repeat business through tailored solutions and exceptional service. Committed to fostering long-term partnerships and enhancing market presence.
Overview
23
23
years of professional experience
Work History
Director of Business Development
American Detail Cleaning Corp.
05.2005 - Current
Developed customized solutions tailored specifically to individual client needs, leading to an increase in repeat business engagements.
Collaborated cross-functionally with sales and operations teams to ensure seamless execution of business development initiatives.
Spearheaded client retention efforts by providing exceptional service and fostering long-term professional relationships built on trust and mutual respect.
Established and maintained highly effective relationships with clients and industry partners to drive growth.
Communicated directly with customers and partners to build strong business networks and relationships.
Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Managed accounts to retain existing relationships and grow share of business.
Enhanced company''s market presence through targeted networking events and relationship building.
Negotiated, prepared, and signed contracts with clients.
Personal Banker
Bank of America
03.2003 - 05.2005
Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
Boosted sales of bank products through effective cross-selling and up-selling techniques.
Enhanced client retention with proactive follow-ups and timely resolution of account issues.
Account Representative
Ameriquest Mortgage
04.2002 - 12.2002
Tailored communication strategies for different client segments, resulting in more effective and impactful interactions.
Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Consistently exceeded quota expectations leading the way among fellow representatives.
Collaborated with other departments to address customer needs and service requests.
Attended monthly sales meetings and quarterly sales trainings.