Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Melanie Chontal

Chilhowie

Summary

Detail-oriented professional with a strong work ethic and conflict resolution skills. Proven ability to enhance customer satisfaction and backroom productivity in fast-paced environments.

Overview

1
1
Certification
6
6
years of professional experience

Work History

Personal Shopper

Walmart
06.2024 - 06.2026

Efficiently picked orders within designated timeframes and speed. Placed orders in designated areas, and dispensed them to customers.

Managed backroom productivity and addressed conflicts through effective phone communication. Learned and organized all backroom locations while assisting with stocking on the sales floor. Ensured efficient operations by monitoring team performance and resolving issues promptly.

Server

El Campestre Mexican Resturant
03.2020 - 05.2026
  • Host
  • Served Chips and bussed
  • Food runner
  • Server
  • Ran the register
  • Answered the phone for to-go orders and put them together

I also learned to resolve conflicts between customers and the business. I knew how to do inventory and much more.

Education

High School Diploma -

Chilhowie High School
Chilhowie, VA

Associate of Arts - Business Administration

Virginia Highlands Community College
Abingdon, VA
08-2028

Skills

  • Customer service
  • Attention to detail
  • Planning and organization
  • Decision-making
  • Heavy lifting
  • Verifying order accuracy
  • Product knowledge
  • Accurate money handling
  • Strong work ethic
  • ServSafe Alcohol Certified
  • Bilingual Spanish and English

Certification

ServSafe Alcohol Certified

Currently working on Microsoft Office Specialist certification

Timeline

Personal Shopper

Walmart
06.2024 - 06.2026

Server

El Campestre Mexican Resturant
03.2020 - 05.2026

High School Diploma -

Chilhowie High School

Associate of Arts - Business Administration

Virginia Highlands Community College
Melanie Chontal