Melanie Clary
Alberta
Summary
Dynamic Quality Manager with a proven track record at Lawrenceville Primary Care, enhancing patient care through effective quality assurance programs and compliance monitoring. Skilled in internal auditing and corrective actions, I excel in training teams and fostering collaboration, ensuring high standards in healthcare delivery and continuous process improvement.
Overview
16
16
years of professional experience
Work History
Quality Mangager
Lawrenceville Primary Care
11.2020 - Current
- Developed and implemented quality assurance programs to enhance patient care standards.
- Conducted regular audits to ensure compliance with healthcare regulations and internal policies.
- Collaborated with clinical staff to identify areas for process improvement in patient services.
- Trained team members on best practices for quality management and reporting procedures.
- CPT II coding
- Gaps Managment
Home Health Skilled Nurse
Amedisys Home Health Care
01.2015 - 11.2020
- Administered patient care by performing assessments and developing individualized care plans.
- Collaborated with interdisciplinary teams to coordinate effective home health services for patients.
- Educated patients and families on disease management, medication administration, and post-discharge care.
- Monitored vital signs and reported changes in patient conditions to healthcare providers promptly.
Consumer Directed Services Facilitator
Personal Homecare Services
01.2010 - 01.2015
- Facilitated training sessions to enhance caregiver skills and improve service delivery.
- Developed individualized care plans in collaboration with clients and families for tailored support.
- Coordinated communication between caregivers and management to ensure quality care standards.
- Mentored new staff on best practices, promoting consistency in client care approaches.
Education
Practical Nursing
Southside Virginia Community College
Alberta, VASkills
- Internal auditing
- Quality management systems
- Compliance monitoring
- Corrective actions
Accomplishments
Assisted to increase Quality scores at Lawrenceville Primary Care signifigantly
Timeline
Quality Mangager
Lawrenceville Primary Care
11.2020 - Current
Home Health Skilled Nurse
Amedisys Home Health Care
01.2015 - 11.2020
Consumer Directed Services Facilitator
Personal Homecare Services
01.2010 - 01.2015
Practical Nursing
Southside Virginia Community College