Melanie Petterson
Manassas
Summary
Dynamic leader with a proven track record at SAS Retail Services and Footprint Solutions, excelling in project management and interpersonal communication. Spearheaded team performance improvements and fostered strong relationships, driving company success. Expert in new hire training and adept at creative problem-solving, consistently achieving goals with a focus on significant achievements.
Overview
17
17
years of professional experience
Work History
Trainer Mid-Atlantic Division
SAS Retail Services
09.2019 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Understand all aspects of Stocking, resetting and mapping stores.
- Review and approve payroll and reset photos for accuracy of all resets completed in the Mid-Atlantic division.
- Also have a 20 years of Construction experience with floor plans and project management.
Assistant District Manager
Footprint Solutions
02.2008 - 10.2013
- Conducted regular store visits to monitor performance, provide feedback, and address any concerns or issues promptly.
- Boosted team performance by implementing effective coaching and training methods.
- Developed strong relationships with store managers, leading to increased collaboration and goal achievement.
- Collaborated with other District Managers to share best practices and drive overall company success.
- Influenced positive change throughout the organization by consistently displaying profound leadership abilities and commitment.
- Provided exceptional customer service through active listening, problem-solving, and timely followup.
- Demonstrated adaptability during periods of change or challenge while maintaining focus on achieving goals.
- Increased employee satisfaction by fostering a supportive work environment focused on teamwork and open communication.
- Managed multiple stores within the district, ensuring consistent adherence to company policies and procedures.
- Oversaw employee recruitment, hiring, and onboarding processes for all stores in the district.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Education
High School Diploma -
Garfield High School
Dale City, VA06-1990
Skills
- New hire training
- Planning and coordination
- Creative problem solving
- Project Management
- Interpersonal communication
Timeline
Trainer Mid-Atlantic Division
SAS Retail Services
09.2019 - Current
Assistant District Manager
Footprint Solutions
02.2008 - 10.2013
High School Diploma -
Garfield High School
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