MELANIE THOMPSEN
Richmond
Summary
Proficient pharmacy technician experienced in medication preparation and patient education. Known for effective healthcare communication and strong customer service skills, dedicated to improving patient outcomes and operational efficiency in pharmacy settings. Detail-oriented pharmacy technician with a strong foundation in team collaboration and inventory management. Experience in preparing and dispensing medications, combined with a commitment to patient education, supports effective healthcare communication and exceptional service delivery.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Well Care Pharmacy
CHESTER
01.2024 - Current
- Assisted customers with medication inquiries and prescription orders.
- Prepared and dispensed medications according to pharmacy protocols.
- Managed inventory by restocking shelves and removing expired products.
- Provided exceptional customer service in a fast-paced pharmacy environment.
- Educated patients on medication usage and potential side effects.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Received payment from customers and processed credit card transactions when necessary.
- Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
Education
High School Diploma -
MEADOWBROOK HIGH SCHOOL
Richmond, VA05-2024
CERTIFIED PHARMACY TECHNICIAN - Pharmacy
CHESTERFIELD TECHNICAL CENTER
Chester, VA05-2024
Skills
- Medication dispensing
- Patient education
- Inventory management
- Prescription processing
- Pharmacy software
- Customer service
- Team collaboration
- Payment processing
- Healthcare communication
- Proper labeling
- Pharmacy and customer records management
- Stocking shelves
- Updating medication histories
- OTC recommendations
Certification
PHARMACY TECHNICIAN LICENSE
Timeline
Pharmacy Technician
Well Care Pharmacy
01.2024 - Current
High School Diploma -
MEADOWBROOK HIGH SCHOOL
CERTIFIED PHARMACY TECHNICIAN - Pharmacy
CHESTERFIELD TECHNICAL CENTER