Melisa Ferrufino
Arlington
Summary
Driven Dental Assistant successful at building relationships with patients and colleagues. Offers expertise in patient care and education to support optimal oral health outcomes. Attentive and prepared professional dedicated to practice growth and stability.
Overview
3
3
years of professional experience
2023
2023
years of post-secondary education
1
1
Certification
Work History
Dental Assistant
Arlington Pediatric Dentistry
Arlington
07.2025 - Current
- Take x-rays such as bitewings, PA’s and panoramic x-rays on kids of all ages
- Sterilize rooms, equipment and instruments
- Doing hygiene cleanings of all ages and making kids feel comfortable and safe in the dental environment by making their appointments feel fun
- Helping other assistants with anything when needed or running behind
- Make treatment plans for any treatment that is needed that the doctor may recommend
- Scheduling coordinator, make appointments for patients for treatments, hygiene , limited exams and any follow ups with the doctor
Scheduling Coordinator
Quincy Street Dental
Arlington
01.2023 - 05.2025
- Coordinated patient appointments and managed scheduling software effectively.
- Communicated with dental staff to ensure optimal workflow and resource allocation.
- Maintained accurate patient records and updated information regularly for efficiency.
- Managed follow-up calls to confirm appointments and reduce no-show rates.
- Trained new staff on scheduling procedures and office protocols effectively.
- Use Dentrix and Modento
- Create treatment plans for treatment that the doctor recommends
- Verify insurance to ensure patient’s insurance is active and eligible for upcoming visits
Education
Wakefield High School
Arlington, VASkills
- Giving patients the 5 STAR experience!
- X-ray imaging
- Sterilization techniques
- Treatment planning
- Dental software usage
- Appointment scheduling
- Team collaboration
- Customer service
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- CPR certified
- X-ray certified
Timeline
Dental Assistant
Arlington Pediatric Dentistry
07.2025 - Current
Scheduling Coordinator
Quincy Street Dental
01.2023 - 05.2025
Wakefield High School