Melissa Amill
Suffolk,VA
Summary
Responsible and Compassionate Medical Assistant with excellent communication skills demonstrated by over 13 years of experience in healthcare. Proficient in providing exceptional care and support to patients with a wide range of disabilities, illness or other challenges.
Neurodiagnostic professional with solid expertise in conducting and analyzing neurological tests. Skilled in EEG, EMG, and nerve conduction studies, ensuring high-quality diagnostics. Strong focus on collaborative teamwork, adaptability, and achieving impactful results. Known for reliability and precision in fast-paced clinical environments.
Neurodiagnostic professional prepared for in-depth patient assessments and diagnostic evaluations. Extensive experience in conducting and interpreting range of neurodiagnostic procedures, ensuring high-quality patient care and accurate results. Highly collaborative, reliable, and adaptable to evolving clinical needs. Proficient in advanced diagnostic technology and patient communication.
Competent in completing nerve conduction and electroneurodiagnostic tests. Talented in building positive relationships with patients, offering assistance and addressing concerns. Experienced in standard procedures and limitations of each evaluation.
Overview
25
25
years of professional experience
Work History
Neurodiagnostic Technologist
The Ohio State University
10.2020 - 03.2025
- Optimized inventory management systems for essential supplies used during diagnostic testing procedures, reducing waste while maintaining adequate stock levels for seamless daily operations.
- Participated in ongoing audits to uphold rigorous standards for accreditation within the facility''s neurodiagnostic department.
- Trained new staff members on the proper use and maintenance of neurodiagnostic equipment.
- Ensured high levels of patient satisfaction by maintaining strict confidentiality, delivering timely communication updates, and expressing empathy towards individual needs or concerns during appointments.
- Reduced patient wait times by optimizing appointment scheduling and efficiently managing workflow within the department.
- Developed strong rapport with patients, providing education on diagnostic procedures and addressing concerns or questions throughout their visits.
- Provided vital data to physicians for accurate diagnosis and treatment of neurological disorders.
- Enhanced patient care by conducting comprehensive neurodiagnostic tests and assessments.
- Performed complex video EEG monitoring for epilepsy patients, providing valuable data for physician interpretation and diagnostics
- Perform neurological diagnostic testing including EEG and NCS
Patient Services Assistant/Medical Assistant
Ohio State University Physicians
10.2015 - 10.2020
- Company Overview: Department of Neurology
- Oversee daily operations and workflow; coordinates needs of the clinics including reassigning work based on day-to-day clinical need; ensures work is done in a timely manner.
- Served as a key member of interdisciplinary healthcare team for a busy medical practice. Assist eight MD’s as well as PA and RN team in ensuring optimal patient care and smooth daily function of office.
- Consistently praised for efficient handling of administrative duties (e.g., answering phones, scheduling appointments, referrals, checking patients in and out, maintaining medical records, patient processing, billing and bookkeeping) that allowed doctors and nursing staff to focus on the health concerns of their patients.
- Demonstrated proficiency in taking patients medical histories, vital signs, such as blood pressure, pulse, weight, height and temperature.
- Ensured the cleanliness, sanitation and maintenance of all facilities, exam rooms, and equipment.
- Department of Neurology
Home Health Aide
Private Home Health Aide
07.2000 - 05.2017
- Provided exceptional in-home support to patients with a wide range of disabilities.
- Maintained accurate records of patient care, condition, progress, and concerns.
- Tested and recorded blood glucose levels.
- Changed sterile dressings.
- Administered prescribed oral medication under written direction of physician.
- Provided patients with help moving in and out of bed, bath, wheelchairs, and automobiles, and dressing and grooming.
- Accompanied clients to doctors’ offices and on other trips outside of home.
Education
Some College (No Degree) - Patient Care Skills
Columbus State Community College
Columbus, OHSkills
- Multitasking efficiency
- Strong communication skills
- HIPAA compliance
- Professionalism and ethics
- Team player mindset
- Medical terminology
- Patient care excellence
- Continuous education commitment
- Nerve conduction studies
- Electroencephalography expertise
- CPR certification
Timeline
Neurodiagnostic Technologist
The Ohio State University
10.2020 - 03.2025
Patient Services Assistant/Medical Assistant
Ohio State University Physicians
10.2015 - 10.2020
Home Health Aide
Private Home Health Aide
07.2000 - 05.2017
Some College (No Degree) - Patient Care Skills
Columbus State Community College
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