Melissa Boan

This opportunity lead me to oversee each student's individual needs for successful completion of their flight training.

In this role I was able to monitor student progress through each of their ratings (private, instrument, and commercial).

• Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques for all instructors.
• Tracked student progress, frequently checking in with struggling students as well as instructors, identifying root causes of problems and mediation towards effective techniques of instruction.
• Boosted student performance by providing individualized support and targeted feedback.
• Initiated new learning methods, eliminating instructional gaps and improving comprehension.
• Standardized instruction for all ratings across all learning styles.
• Conducts stage checks to identify areas of growth or deficiencies on a student by student basis while adjusting instructional strategies accordingly.
• Observed and adopted new techniques from skilled instructors and lecturers.
• Fostered positive learning environment, encouraging students to express their ideas and questions freely.
• Evaluated and revised lesson plans and course content to achieve student-centered learning.
• Assisted in curriculum development, ensuring alignment with state standards and best practices for effective and safe instruction.

• Coordinated flight and ground lessons for students and flight instructors.
• Maintained aircraft and classroom space for optimal learning environments.
• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing student inquiries or concerns via phone calls or email correspondence.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Coordinated flight school interns.