Melissa Bunra
Arlington
Summary
Experienced with creating individualized fitness plans that cater to diverse client needs. Utilizes blend of strength training, cardio workouts, and nutritional advice to promote health and well-being. Track record of successfully motivating clients and adapting programs to achieve fitness goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Online Grocery Associate
Giant Food Stores
05.2024 - Current
- Ensured timely delivery of online grocery orders, enhancing customer satisfaction and loyalty.
- Processed grocery orders efficiently, adhering to established operational standards and protocols.
- Maintained accurate inventory levels during order processing to prevent stock discrepancies.
- Collaborated with team members to streamline order fulfillment processes, optimizing overall efficiency.
- Handled customer inquiries regarding orders, providing prompt and professional assistance.
- Conducted quality checks on items to ensure freshness and compliance with company standards.
- Trained new staff on order processing systems and best practices for customer service.
Restaurant Hostess
Dogfish Head Alehouse
12.2022 - 05.2023
- Created welcoming environments, ensuring guests felt valued and appreciated from first arrival.
- Delivered exceptional customer service, enhancing overall guest satisfaction and fostering repeat visits.
- Streamlined reservation management, effectively coordinating seating to maximize table turnover and reduce wait times.
- Utilized reservation systems proficiently, contributing to efficient dining experiences for all patrons.
- Maintained organized seating charts, allowing for smooth transitions between dining services throughout shifts.
- Facilitated communication between guests and staff, addressing inquiries and concerns promptly and professionally.
- Monitored dining room ambiance, ensuring a pleasant atmosphere that complemented the dining experience.
Education
Bachelor of Science - Kinesiology
George Mason University
Fairfax, VA05-2028
Associate of Science - General Studies
Northern Virginia Community College
Annandale, VA05-2026
Skills
- Planning and coordination
- Lesson planning
- Public speaking
- Friendly, positive attitude
- Customer service
- Positive reinforcement
- Empathy development
Certification
Physical Therapy Technician
Timeline
Online Grocery Associate
Giant Food Stores
05.2024 - Current
Restaurant Hostess
Dogfish Head Alehouse
12.2022 - 05.2023
Bachelor of Science - Kinesiology
George Mason University
Associate of Science - General Studies
Northern Virginia Community College