Melissa Hines McDowell
Fredericksburg
Summary
Motivated cybersecurity associate degree graduate with expertise in network security, threat analysis, and security protocols. Skilled in Windows and Linux operating systems, specializing in incident response. Eager to secure an entry-level position to utilize technical skills and enhance overall security measures within an organization.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Rural Mail Carrier Associate
USPS
09.2003 - 10.2004
- Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
- Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
- Expedited package delivery during peak seasons, adapting to increased workload without sacrificing quality or speed of service.
- Contributed to team success by assisting fellow carriers in completing their assigned routes when needed.
Education
Associate of Applied Science - Information Technology Cybersecurity
Rowan-Cabarrus Community College
Concord, N.C.07-2025
Skills
- Analytical reasoning
- Skilled in utilizing security technologies
- Network protection strategies
- Security threat evaluation
- Proactive system health assessment
- Strategic issue analysis
- Risk analysis expertise
- Strong verbal communication
- Malware analysis
- Incident analysis
- Ethical Hacking
- Social Engineering
- Cryptography Knowledge
- Penetration Testing
- Comprehensive vulnerability evaluation
Certification
- High Honor Graduate – 2022, 2023, 2024, 2025
- CompTIA A+ Certificate
- Information Technology System Administration Diploma 2025-05-12
- Information Technology Network Security Administration Certificate 2025-05-12
- Information Technology Security Essentials Certificate 2025-05-12
- Information Technology Cisco Networking Certificate 2024-05-10
- Information Technology, Cybersecurity, and Ethical Hacking Certificate 2023-12-15
Affiliations
The National Society of Leadership and Success
Relevant Courses
- Virtualization Concepts
- Secure Communications
- Intrusion Detection
- Adv Hard/Software Support
- Linux/UNIX Single User
Certifications
· CompTIA A+ Certificate in Progress
· Information Technology System Administration Diploma 5/12/ 2025
· Information Technology Network Security Administration Certificate 5/12/ 2025
· Information Technology Security Essentials Certificate 5/12/ 2025
· Information Technology Cisco Networking Certificate 5/10/2024
· Information Technology, Cybersecurity, and Ethical Hacking Certificate 12/15/2023
Timeline
Rural Mail Carrier Associate
USPS
09.2003 - 10.2004
Associate of Applied Science - Information Technology Cybersecurity
Rowan-Cabarrus Community College
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