Melissa Zaremba
Moseley
Summary
Office Manager at OCS of Virginia, Inc., adept at enhancing operational efficiency and delivering exceptional customer service. Proven expertise in financial record management and organizational strategies, fostering a collaborative environment. Skilled in bookkeeping and maintaining confidentiality.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Office Manager
OCS of Virginia, Inc.
08.2004 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
Lead Preschool Teacher
St. Luke's Preschool
08.2000 - 05.2004
- Assisted and supervised 15 children through entire school day.
- Established strong relationships with parents through regular communication regarding their child''s progress, fostering increased parental involvement in the educational process.
- Conducted regular parent-teacher conferences to discuss student progress and areas of improvement, encouraging a collaborative approach to education.
- Incorporated play-based learning opportunities into daily routines, allowing students to explore new concepts while developing critical thinking skills through hands-on experiences.
- Utilized positive reinforcement techniques when addressing behavioral issues, maintaining a respectful and orderly classroom environment conducive to learning.
- Utilized books, songs and games to engage students.
- Applied play-based strategies to provide diverse approaches to learning.
- Submitted weekly lesson plans.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Collaborated with fellow teachers to develop curriculum and share best practices, improving overall classroom effectiveness.
- Prepared pre-class materials.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Attended professional development workshops regularly, staying up-to-date with current early childhood education trends and techniques for enhanced instruction quality.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Established positive communication with parents in daily conversation and formal conferences.
Education
Early Childhood Education
Virginia Commonwealth University
Richmond, VABachelor of Science - Psychology
Virginia Commonwealth University
Richmond, VASkills
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Customer relations
- Payroll processing
- Bookkeeping
- Billing
- Human resources
- Computer skills
- MS office
Certification
- Class A Business License
Timeline
Office Manager
OCS of Virginia, Inc.
08.2004 - Current
Lead Preschool Teacher
St. Luke's Preschool
08.2000 - 05.2004
Early Childhood Education
Virginia Commonwealth University
Bachelor of Science - Psychology
Virginia Commonwealth University
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