Melody Tate
Boones Mill
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Store Manager
CosmoProf
Roanoke
07.1995 - Current
- Managed daily operations and ensured compliance with company policies.
- Trained and mentored staff to enhance customer service skills.
- Oversaw inventory management and restocked products as needed.
- Developed promotional displays to maximize product visibility and appeal.
- Handled customer inquiries and resolved issues promptly and effectively.
- Scheduled staff shifts to maintain optimal coverage during peak hours.
- Implemented visual merchandising standards to enhance store presentation.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Resolved customer complaints in a timely manner.
- Created weekly work schedules for store personnel.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Managed daily banking activities such as deposits and withdrawals.
- Updated and maintained store signage and displays.
- Prepared monthly reports on sales figures, expenses, profits.
- Ensured compliance with safety regulations and company policies.
- Established customer service standards and monitored staff compliance.
- Maintained accurate records of employee performance reviews.
- Developed strategies to maximize sales and profitability.
Education
Cave Spring
Roanoke, VirginiaSkills
- Inventory management
- Visual merchandising
- Staff training
- Customer service
Certification
Cosmetology License
References
References available upon request.
Timeline
Store Manager
CosmoProf
07.1995 - Current
Cave Spring
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