Melvin Jackson
Richmond,VA
Summary
Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Overview
9
9
years of professional experience
Work History
Bank Teller
Wells Fargo Bank, N.A.
Richmond, VA
10.2016 - Current
- Processed customer transactions efficiently, ensuring accuracy and adherence to banking protocols.
- Assisted customers with account inquiries, resolving issues promptly to enhance satisfaction.
- Educated customers on product offerings, promoting services that met their financial needs.
- Completed daily and monthly tasks in a timely fashion.
- Processed customer transactions promptly, minimizing wait times.
- Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
- Educated customers on use of banking website and mobile apps.
Cashier
Lowes Home Improvement
Richmond, VA
07.2022 - 12.2025
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers in locating products, enhancing overall shopping experience.
- Managed cash register operations, ensuring balanced drawers at shift end.
- Trained new staff on checkout procedures and customer service best practices.
Education
High School Diploma -
Louisa County High School
Mineral06-1998
Timeline
Cashier
Lowes Home Improvement
07.2022 - 12.2025
Bank Teller
Wells Fargo Bank, N.A.
10.2016 - Current
High School Diploma -
Louisa County High School