Summary
Overview
Work History
Education
Skills
Timeline
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Melvin Jones

Richmond

Summary

Dynamic and results-driven professional with a proven track record at Colonial Tire Distributor, excelling in staff management and customer service. Enhanced team productivity through effective training and streamlined inventory control, achieving improved customer satisfaction. Strong problem-solving and multitasking abilities contribute to efficient operations and a positive work environment.

Overview

19
19
years of professional experience

Work History

Retread Supervisor

Colonial Tire Distributor
01.2017 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Streamlined inventory management processes, leading to more organized and efficient stock handling system.

Plant Nursery Worker

Ironbridge Nursery
08.2011 - 01.2012
  • Demonstrated adaptability while working across diverse roles, including propagation, maintenance, retail support, and customer service functions as needed within the nursery setting.
  • Maximized plant growth and vitality by carefully pruning, trimming, and shaping various species as needed.
  • Facilitated efficient restocking processes by diligently unloading deliveries of new plants and supplies upon arrival.
  • Dug, raked and screened soil to prepare hot beds for planting.
  • Planted bulbs, trees, bushes, and flowers for residential and commercial clients.

Crew Member

Taco Bell
10.2006 - 02.2007
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.

Education

General Studies

George Wythe High School
Richmond, VA

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Attention to detail
  • Decision-making
  • Inventory control
  • Verbal and written communication
  • Problem-solving
  • Multitasking Abilities
  • Time management
  • Interpersonal skills

Timeline

Retread Supervisor

Colonial Tire Distributor
01.2017 - Current

Plant Nursery Worker

Ironbridge Nursery
08.2011 - 01.2012

Crew Member

Taco Bell
10.2006 - 02.2007

General Studies

George Wythe High School

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Melvin Jones