Memoona Taj
Lorton
Summary
Office management professional with track record of optimizing administrative functions and fostering productive work environment. Recognized for strong focus on teamwork and achieving operational success. Reliable and adaptable, with skills in office software, scheduling, and resource management to meet changing needs.
Overview
17
17
years of professional experience
Work History
OFFICE MANAGER
MM TAX & ACCOUNTING SERVICES, LLC
03.2019 - Current
- Successfully manage the daily operations of the accounting office, overseeing administrative tasks, office supplies, and facilities maintenance
- Assist in the recruitment process by screening resumes and shortlisting candidates
- Train and supervise administrative staff, providing guidance and support to ensure smooth operations and high-quality client service
- Coordinate and schedule client meetings, ensuring efficient use of resources and effective communication between clients and the accounting team
- Prepare and process client invoices, ensuring accurate billing and timely payment collections
- Act as a liaison between clients, vendors, and the accounting team, fostering strong relationships and proactively resolving issues
- Maintain the confidentiality of sensitive client information and financial data, ensuring compliance with data protection regulations
SANCTION SCREENING ANALYST
STRATEGIC MANAGEMENT SERVICES, LLC
10.2014 - 03.2018
- Balanced project workload, allocated resources, and adhered to set deadlines
- Screened individuals and businesses against federal and state healthcare sanctioned and exclusion lists
- Analyzed and interpreted sanction screening outcomes, generating insightful reports based on the findings
- Assisted clients in locating information needed when looking for exclusions or other miscellaneous information
- Created new client accounts and reset passwords per request
- Resolved technical issues by troubleshooting and providing solutions to clients via email
- Conducted interviews with hotline service center callers to obtain employee reports of compliance violations by telephone and submitted hotline reports from employees of clients to the hotline service center
ADMINISTRATIVE ASSISTANT / ACADEMIC ASSISTANT
STRAYER UNIVERSITY
07.2008 - 07.2013
- Provided administrative support to the Global Dean and faculty members, including coordinating meetings, preparing materials, and managing correspondence
- Assisted with recruitment and onboarding processes, including posting job ads, reviewing resumes, conducting initial screenings, and coordinating interviews
- Assisted students in course selection, registration, and scheduling, ensuring compliance with academic requirements
- Maintained accurate student records and databases, ensuring confidentiality and data integrity
- Responded to inquiries from students, faculty, and staff in a timely and professional manner
- Assisted in organizing academic events, such as workshops, conferences, and orientations
- Collaborated with other academic support services to ensure student success and retention
- Conducted research and prepared reports on various academic topics as assigned
- Assisted with grading and maintaining grade books as needed
- Participated in professional development activities to stay updated on academic policies and best practices
Education
Bachelor of Arts - Human Resources Management
Strayer University
04-2023
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Customer relations
- Clear oral/written communication
- Scheduling and calendar management
- Administrative support
- Bookkeeping
- Document management
- Clerical support
- Relationship building
- Mail handling
- Scheduling
- Scheduling coordination
Languages
Urdu
Full Professional
Hindi
Professional Working
Timeline
OFFICE MANAGER
MM TAX & ACCOUNTING SERVICES, LLC
03.2019 - Current
SANCTION SCREENING ANALYST
STRATEGIC MANAGEMENT SERVICES, LLC
10.2014 - 03.2018
ADMINISTRATIVE ASSISTANT / ACADEMIC ASSISTANT
STRAYER UNIVERSITY
07.2008 - 07.2013
Bachelor of Arts - Human Resources Management
Strayer University
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