Meritausar Sams

Manage complex Individualized Education Programs (IEPs), ensuring 100% adherence to state and federal regulatory standard. Act as a primary liaison between administrators, specialists, and families to discuss progress and achieve long-term goals. Utilize advanced software to maintain accurate records, track performance metrics, and prepare detailed reports.

Processed sensitive pharmaceutical transactions and managed inventory levels for high-value stock. Maintained strict compliance with health and safety protocols, protecting both client data and physical assets. Calculated, recorded, and issued charges while providing personalized service to patients in person and via phone.

Supported individuals with daily living activities and personal care. Assisted clients in developing social and communication skills. Implemented individual care plans to meet client needs effectively. Managed daily logistics and safety for individuals, demonstrating high levels of ethics, integrity, and situational awareness.

Managed daily operations and staff scheduling for a high-traffic restaurant. Trained and mentored team members on customer service standards and procedures. Oversaw inventory management, ensuring stock levels met daily demands. Delivered efficient guest service by processing cash and credit card payments accurately using POS systems. Communicated detailed product information, including ingredients and menu options, to ensure a positive customer experience.

Provided high-level support by investigating and resolving complex service issues and client complaints.

Performed financial audits on customer accounts to track balances, payment activity, and update ledgers.

Executed data entry and migration projects with a high degree of accuracy to ensure continuity of service.