Mia Castro Ulloa

Salon Assistant Manager / Junior Hairstylist / Front Desk Receptionist

• Delivered customer service in a fast-paced environment, managing front desk operations including appointment scheduling, client check-in/out, and phone/email communication.
• Promoted to Assistant Manager, overseeing daily salon operations, supporting staff coordination, and handling client concerns to ensure a smooth workflow.
• Provided hairstyling services as a junior stylist, maintaining a clean and professional workspace while adhering to hygiene and safety standards.
• Trained new front desk staff and supported team communication, helping improve efficiency and client satisfaction.
• Balanced multiple roles while maintaining a calm and friendly demeanor, demonstrating strong organization and adaptability.
• Strong communication skills with a proven ability to learn quickly, adapt, and support team needs.