Mia Higgins

Association Builders is an association management company which oversees a range of associations which can specialize in Economic Development, Mental Health Care Facilities, Commercial Real Estate, etc.

As assistant to CEO my responsibilities include the following:

• Coordinate conferences with attendees of over 350
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Managed complex calendar scheduling with focus on executive availability.
• Contributed to smooth business operations by planning and organizing meetings and conferences.
• Screened emails and online calls to respond or direct messages for managers.
• Created expense reports, budgets, and filing systems on advanced systems for collecting association data.
• Organized and coordinated monthly meetings.
• Created presentations to support executives and boost team productivity.
• Managed executive calendars, scheduling meetings and appointments to optimize time.
• Supported business and hospitality needs of corporate partners and staff during meetings and company events.
• Answered high volume email inquiries daily.

Dolce Beauty Lounge is a beauty facility that specializes in eyebrow threading and facials.

In this temporary position my responsibilities included:

• Oversaw back-end development to maintain website integrity.
• Answered phone calls and questions from potential customers, along with appointment scheduling.
• Created and managed social media campaigns to increase brand engagement.
• Conducted market research to identify new opportunities and target markets.
• Established and initiated business development strategies based on brand goals, product specifications, market data, and budget factors.
• Launched successful digital marketing campaigns that achieved goals for increased website traffic.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Store upkeep
• Memorized recipes for specialty coffee beverages and seasonal offerings.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Helped customers locate products and checked store system for merchandise at other sites.
• Prepared merchandise for sales floor by pricing or tagging.
• Maintained calm demeanor in busy, high-stress situations.
• Answered customer questions about sizing, accessories, and merchandise care.
• Oversee and document inventory..