Summary
Overview
Work History
Education
Skills
Timeline
Generic

Micalah Mayo

Williamsburg

Summary

A highly motivated individual with eight plus years of experience in retail. Easily can dance between team player and lone star. Excellent attention to detail and problem-solving skills. Creating positive and memorable experiences with everyone. Bad days aren't so bad when Im around! Eager to grow personally and within the workspace.

Here are some of my favorite quotes.


"When We Stop Growing We Stop Learning"

- Brandy Frey


"You Don't Have To Beat Me, Michael. You’ve Just Gotta Try And Keep Up.”

- David Powers

Overview

9
9
years of professional experience

Work History

Part time Sales Associate

Bath And Bodyworks
07.2020 - Current
  • Welcome all customers in the store, figure out what they are shopping for and build connections.
  • Explaining current sales and products to guests.
  • Working floor set; Following company planogram, setting displays and promotions. All while working in a team and independently.
  • Processed guest orders in store pick up from store.
  • Locate and pick order items from the main floor and back storage areas while confirming the order information is correct.

Part Time Assistant Manager

Bath And Bodyworks
07.2022 - 01.2025
  • Opening and closing the store including arming and disarming store alarm, opening, and closing registers, execution of bank deposits, and making sure the store is orderly and clean.
  • Ensure that procedures and policies are executed correctly.
  • Boost sales by creating and maintaining connections with guests through deep conversation and engagement.
  • Lead and present strong knowledge of product, store strategies, and policies to the team.
  • Assist floor set team with floor sets and sign placements after hours.
  • Provide team and individual feedback to other store managers.
  • Make changes in floor operation during the day to increase sales.
  • Lead by example to inspire a strong and high performing team.
  • Frequent use of de-escalation skills to keep a content and peaceful workplace.

Outdoor Instructor

Go Ape
02.2022 - 07.2022
  • Provided a fun enthusiastic personality to guests, while preparing them for the course.
  • Instructed guests on safety procedures, course knowledge, and assisted in completion of all necessary paperwork.
  • Assembled, removed, and inspected guests’ harnesses, clips, and equipment to insure safe and enjoyable experience.
  • Maintained course equipment and grounds by moving mulch to landing areas and using power tools to assemble axe throwing boards.
  • Handled power tools and materials (wood, rope, mulch, metal) while maintaining OSHA requirements.
  • Performed course safety checks before open and closed parts of the high rope course inspecting for any damage, obstructions, and hazards.
  • Monitored weather conditions assuring safe course conditions.

Sales Associate

Lane Bryant
05.2021 - 12.2021
  • Organized clothes and accessories while also keeping the store neat and clean for guest comfort.
  • Assisted guests in all needs, answering questions, bra size measurements, gathering guests’ items for the dressing room, and finishing their purchases at the register.

Seasonal Sales Associate

Bath and Bodyworks
09.2020 - 02.2021
  • Greeted guests at the door, demonstrating the newest and most popular products.
  • Listened and answered guests’ questions and concerns.
  • Checked out guests at register making sure their needs were cared for and they had no concerns.

Seasonal Fulfillment Associate

Target
11.2020 - 12.2020
  • Processed guest orders in store pick up and ship from store.
  • Locate and pick order items from the main floor and back storage areas while confirming the order information is correct.
  • Pack orders for delivery and finalize them in the database to be shipped off.
  • Diligently followed safety and health procedures.
  • Unloaded packed items from the delivery truck for receiving.
  • Took on extra hours and shifts during busy periods to improve productivity and meet deadlines.

Visual Display Artist

Yankee Candle Company
11.2016 - 08.2020
  • Worked diligently within a close-knit team while also being able to function independently if required.
  • Daily walkthroughs and meetings with my boss and other team members touching base on daily sales, promotions, maintenance, product placement, and current trends.
  • Partnered with maintenance to brainstorm and work on projects, creating greater displays and moving large furniture.
  • Executed seasonal and lifestyle displays throughout the year.
  • Increased revenue with unique and creative displays.
  • Designed, created, and displayed innovative and original props, installations, all while strengthening the brand.
  • Read and executed planograms to create displays to amplify sales.
  • Aided guest with their needs, questions, and concerns. Sometimes searching and or retrieving the items they would be looking for.
  • Worked with basic hand and power tools for projects.
  • Maintained parts of the building by painting walls, columns, arches.

Education

Associate Degree - Graphic Design

Virginia Peninsula Community College

High School Diploma -

Bruton
Williamsburg
06-2013

Skills

  • Management of Human Resources
  • Customer Service
  • Customer Care
  • Organizational Skills
  • Sales
  • Communication Skills
  • Leadership
  • Time Management
  • Boost Morale

Timeline

Part Time Assistant Manager

Bath And Bodyworks
07.2022 - 01.2025

Outdoor Instructor

Go Ape
02.2022 - 07.2022

Sales Associate

Lane Bryant
05.2021 - 12.2021

Seasonal Fulfillment Associate

Target
11.2020 - 12.2020

Seasonal Sales Associate

Bath and Bodyworks
09.2020 - 02.2021

Part time Sales Associate

Bath And Bodyworks
07.2020 - Current

Visual Display Artist

Yankee Candle Company
11.2016 - 08.2020

Associate Degree - Graphic Design

Virginia Peninsula Community College

High School Diploma -

Bruton

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Micalah Mayo