Michael Ambrose
Richmond
Summary
Effective student committed to learning, developing soft skills, and team contribution. Self-directed and energetic with a strong desire to excel at any given task.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Host/Bartender/Barista
Sen Organic Small Plate
10.2025 - Current
- Greeted and seated guests, ensuring positive first impressions.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Bussed, cleaned, and reset tables in a timely manner.
- Learned an extensive list of cocktails, mocktails, and coffees to fulfill orders in a timely manner
Host/ Dishwasher
Bolo's Eatery
09.2025 - Current
- Welcomed guests and managed seating arrangements to optimize flow and enhance dining experience.
- Assisted servers by running food
- Assisted back of house by washing dishes and restocking plates, cups, and baskets
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Server Assistant/Expo
Ugly Dumpling
03.2025 - 09.2025
- Assisted servers with food and beverage delivery, ensuring prompt service and customer satisfaction.
- Trained new staff on operational procedures and best practices for service excellence.
- Enhanced communication between front of house and back of house.
- Answered servers questions about food ingredients, allergens, modifications, and stock
- Ensured all dishes leaving the kitchen were correct, presentable, and fully garnished
Host/Dishwasher/Server
Sen-Organic Small Plate
09.2024 - 03.2025
- Greeted and sat guests at the door, providing menus, water, and any information asked for
- Answered phone calls, took and put together take-out orders, and set up reservations on a daily basis
- Moved to BOH dishwasher position when necessary, while also fulfilling main host duties
- Served tables when deemed necessary, while also fulfilling main host duties
Move Specialist
JK Moving Services
05.2024 - 08.2024
- Lifting various-sized boxes and objects in and out of homes, trucks, pallets, crates, and warehouse floors
- Packed various-sized boxes in an organized and delicate manner, ensuring the safety of the customer's belongings
- Organized boxes and furniture in a way that would make it easier to load while maintaining the structural integrity of each piece
Move Specialist
JK Moving Services
06.2023 - 08.2023
- Efficiently protected customers homes and items before packing into various boxes, then strategically loading them into a variety of trucks and crates
- Unloaded trucks, pallets, or unaccompanied air baggage packages to peoples homes or warehouses
- Followed verbal and written instructions to properly move and ship products
- Maneuvered items carefully through narrow hallways and doorways to prevent damage
Education
Associate's degree - Construction Management
Northern Virginia Community College
Alexandria, VA11.2025
Skills
- Communication skills
- AutoCAD
- Organizational skills
- Moving Experience
- Outdoor work
- Leadership
- Customer service
- Heavy lifting
Certification
OSHA 30
Timeline
Host/Bartender/Barista
Sen Organic Small Plate
10.2025 - Current
Host/ Dishwasher
Bolo's Eatery
09.2025 - Current
Server Assistant/Expo
Ugly Dumpling
03.2025 - 09.2025
Host/Dishwasher/Server
Sen-Organic Small Plate
09.2024 - 03.2025
Move Specialist
JK Moving Services
05.2024 - 08.2024
Move Specialist
JK Moving Services
06.2023 - 08.2023
Associate's degree - Construction Management
Northern Virginia Community College