Michael Anderson
Luray
Summary
Experienced Warehouse and Operations Leader with a proven history of managing warehouse operations, inventory control, logistics, shipping and receiving, and team development. Skilled in optimizing processes, improving operational efficiency, and maintaining high standards of safety, quality, and customer service. Strong background in workforce supervision, vendor management, inventory accuracy, performance monitoring, and continuous improvement initiatives. Combines hands-on operational leadership with technical expertise gained through CompTIA and Microsoft training, including IT systems, cybersecurity awareness, and technology-based business solutions. Demonstrated success in ensuring compliance with federal regulations, company policies, and industry requirements while reducing operational risk and supporting organizational objectives. Known for developing high-performing teams, solving complex challenges, and delivering consistent results in fast-paced environments. Committed to continuous professional development and lifelong learning, actively advancing technical expertise through industry-recognized training and certifications, with a long-term goal of expanding into technology-focused roles supporting industrial and operational environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Photographer
Appalachian Dreamscape Photography (Self)
Luray
05.2024 - Current
- Edited and retouched images using industry-standard software.
- Developed creative concepts for photo sessions to meet client needs.
- Maintained equipment and organized storage for optimal functionality.
- Photographed special events, parties, and portraits.
- Edit photos using Adobe Photoshop and other software applications.
- Provide direction to models and subjects throughout photoshoots while capturing natural expressions.
Warehouse Manager
PCi Tec
Luray
05.2019 - 04.2026
- Managed daily warehouse operations, ensuring efficient workflow and optimal resource allocation.
- Oversaw inventory management and maintained accurate records.
- Coordinated shipping and receiving activities, streamlining logistics to enhance delivery timelines.
- Trained staff on safety protocols and operational procedures.
- Completed bill of lading, weighed shipment skids and produced shipping labels using ground services.
- Collaborated with diverse coworkers to resolve product and service issues, fostering a cohesive team environment.
- Developed, implemented and maintained IT policies and procedures.
- Evaluated existing IT solutions and recommended improvements.
- Maintained inventory records of IT equipment and supplies.
- Developed risk management frameworks to identify potential threats and vulnerabilities.
- Monitored premises to ensure safety and security for all staff and visitors.
- Responded promptly to alarms and emergencies, following established protocols.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated with cross-functional teams to implement IT solutions effectively.
- Performed troubleshooting to diagnose and resolve complex technical problems.
- Created technical documentation for internal use by IT staff members.
- Provided technical support to users by troubleshooting hardware and software issues.
- Assisted customers with various types of technical issues via email and telephone.
- Ensured compliance with organizational policies, procedures and regulations.
- Identified opportunities for cost savings in operational processes and procedures.
Warehouse Worker
VF Jeanswear
Luray
05.2015 - 05.2019
- Operated forklifts to transport goods and materials efficiently within warehouse.
- Packed and labeled products accurately for distribution to retail partners.
- Conducted regular inspections of equipment to ensure safety and compliance standards were met.
- Assisted in training new employees on warehouse procedures and safety protocols.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Assisted Management with IT and Technical Support to maintain the Warehouse Management System
Crew Lead
McDonald's
Luray
06.2014 - 05.2015
- Trained new crew members on operational procedures and customer service standards.
- Supervised team members during peak service hours to ensure efficiency.
- Assisted in maintaining cleanliness and organization of dining and kitchen areas.
Education
High School Diploma -
Luray High School
Luray, VA06-2014
Some College (No Degree) - Information And Communication Technology
Laurel Ridge Community College
Luray, VASkills
- Inventory management
- Logistics coordination
- Logistics oversight
- Shipping and receiving
- Shipping documentation
- Forklift operation
- Equipment maintenance
- Safety standards
- Vendor relationship management
- IT equipment maintenance
- Helpdesk services
- IT policy development
- Incident management
- Hardware installation
- Adaptability
Certification
- CompTIA IT Fundamentals+ (ITF+) Certification
- Microsoft Certified: Azure Fundamentals
- Microsoft 365 Certified: Fundamentals
- Microsoft Certified: Security, Compliance and Identity Fundamentals
- OSHA 30 General Industry Certification
- Eaheart Indusrtial Service: Forklift Train the Trainer Certification
- AWS Cloud Practitioner Certification
- ISO/IEC 27001 Certification
- ISO/IEC 9001 Auditor Certification
- Codecademy: Learn Powershell Certification
- Codecademy: Learn SQL Certification
Timeline
Photographer
Appalachian Dreamscape Photography (Self)
05.2024 - Current
Warehouse Manager
PCi Tec
05.2019 - 04.2026
Warehouse Worker
VF Jeanswear
05.2015 - 05.2019
Crew Lead
McDonald's
06.2014 - 05.2015
High School Diploma -
Luray High School
Some College (No Degree) - Information And Communication Technology
Laurel Ridge Community College