Summary
Overview
Work History
Education
Skills
Timeline
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Michael Andrade-Arauz

Woodbridge

Summary

Experienced with troubleshooting technical issues and providing effective IT support. Utilizes knowledge of network configurations, software installations, and system maintenance to enhance operational efficiency. Strong understanding of collaborative teamwork and adaptability to evolving technological needs.

Overview

5
5
years of professional experience

Work History

Barista

Starbucks
09.2021 - Current
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.

Youth Director

Summer Friendship
06.2020 - 08.2020
  • Collaborated with others to organize activities for participants.
  • Developed comprehensive curricula for various age groups, ensuring developmental appropriateness and inclusivity.
  • Contributed new ideas to stimulate creativity.

Education

Associate of Science - Computer And Information Sciences

Northern Virginia Community College
05-2026

Skills

  • Skilled in Python coding

  • Java programming

  • Report generation

  • Technical troubleshooting

  • Technical support

  • Testing procedures

  • Teamwork and collaboration

  • Reliability

Timeline

Barista

Starbucks
09.2021 - Current

Youth Director

Summer Friendship
06.2020 - 08.2020

Associate of Science - Computer And Information Sciences

Northern Virginia Community College

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Michael Andrade-Arauz