Michael Barnes
Roanoke
Summary
Dynamic Senior Territory Manager with a proven track record at Foot Levelers, excelling in sales presentations and account management. Achieved top sales performance for three consecutive years while fostering strong relationships and driving territory expansion. Skilled in performance tracking and team collaboration, consistently delivering exceptional results in competitive markets.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Senior Territory Manager
Foot Levelers
11.2017 - 07.2024
- Facilitated successful product launches by coordinating efforts between marketing, product development, and distribution.
- Maintain and build existing and new accounts for chiropractors, physical therapists and podiatrists.
- Optimized sales by promoting custom orthotics to over 1400 accounts in my territories.
- Built lasting rapport with customers by delivering exceptional presentations that demonstrated product value propositions effectively.
- Number 1 in sales for 2018, 2019, and 2020.
- Promote new foot scanning technology in order to build orthotic revenue in New Jersey, Pennsylvania, Washington DC, Georgia, Maryland, and Maine.
Retail Store Leader
NTELOS
08.2011 - 08.2016
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Completed routine store inventories.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Develop, assign and monitor sales goals for retail personnel and provide ongoing training to keep employees informed of new products, services and procedures.
Business Account Manager
Verizon Wireless
05.2010 - 10.2010
- Provide sales support to over 80 sales representatives and management staffs in Roanoke, Salem, Martinsville, Lynchburg, Harrisonburg, Staunton and Cedar Bluff, VA.
- Increased client satisfaction by effectively addressing and resolving account-related issues.
- Managed a diverse portfolio of accounts, ensuring timely delivery of services and maintaining high levels of customer satisfaction.
- Specific concentration on obtaining new business accounts between 1-49 lines of cellular service and growing current accounts up to 99 lines.
- Achieved ZONE 11 record with 315 new lines of service for August 2010. Led entire Washington/Baltimore/VA region in business sales with 20% increase YOY.
Retail Store Manager
Verizon Wireless
10.2009 - 05.2010
- Responsible for driving a team of 20 sales/customer services representatives to achieve all performance objectives.
- Accountable for accessory sales, data sales, mobile broadband sales, and related products.
- Develop and monitor sales goals for the team and provide continuous training.
- Create monthly schedules, monitor inventory levels, and effectively coach behaviors to achieve desired results.
Senior Retail Sales Associate
Verizon Wireless
12.2006 - 05.2010
- Meet and exceed monthly sales quota while demonstrating leadership skills.
- Acquire and retain wireless accounts for consumers and small businesses.
- Led entire Zone 11 in new activations and achieved 150% to overall quota during tenure.
- Recognized for performance with 2007 President's Cabinet Award in Maui, HI.
Education
4 Years - Theatre
Radford University
Radford, VASkills
- Sales presentations
- Sales planning
- Account management
- Performance tracking
- Competitive analysis
- Territory expansion
- Business proposal development
- Brand presentation
- Multitasking and organization
- Verbal and written communication
- Team collaboration and leadership
- Relationship building
- Team building
Accomplishments
- Supervised team of 80 staff members.
- Collaborated with team of 8 in the development of new orthotic products.
- Achieved 110% orthotic growth in 2020 by growing new business during Covid.
- Number 1 in sales for 2018, 2019, 2020.
- President's Cabinet Award Winner for 2007.
Certification
Dale Carnegie 2023 Sales Masters Certificate.
Timeline
Senior Territory Manager
Foot Levelers
11.2017 - 07.2024
Retail Store Leader
NTELOS
08.2011 - 08.2016
Business Account Manager
Verizon Wireless
05.2010 - 10.2010
Retail Store Manager
Verizon Wireless
10.2009 - 05.2010
Senior Retail Sales Associate
Verizon Wireless
12.2006 - 05.2010
4 Years - Theatre
Radford University
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