Michael Bates
Madison
Summary
Dynamic Route Sales Specialist with Frito Lay, adept at route planning and customer relationship management. Proven track record in enhancing order accuracy and ensuring timely deliveries. Skilled in inventory management and problem solving, fostering strong client connections that drive repeat business and elevate service standards.
Overview
23
23
years of professional experience
Work History
Route Sales Specialist
Frito Lay
Ruckersville
05.2023 - Current
- Coordinated with team members for effective route planning.
- Contacted new and existing customers to discuss products and services resulting in repeat business.
- Provided customer service through problem solving, product knowledge, and order accuracy.
Route Sales Representative
Frito Lay
Ruckersville
11.2006 - 05.2023
- Delivered products to customers, ensuring timely and accurate service.
- Managed inventory levels and restocked products as needed.
- Built strong relationships with clients through regular communication.
Store Manager
Virginia Oil
Charlottesville
05.2002 - 11.2006
- Supervised staff scheduling and maintained optimal workforce levels.
- Trained new employees on customer service standards and store policies.
- Oversaw inventory management and coordinated stock replenishment processes.
- Implemented promotional displays to enhance product visibility and engagement.
Education
High School Diploma -
Madison County High School
Madison06-1997
Skills
- Route planning
- Customer relationship management
- Order accuracy
- Inventory management
- Problem solving
- Timely deliveries
Timeline
Route Sales Specialist
Frito Lay
05.2023 - Current
Route Sales Representative
Frito Lay
11.2006 - 05.2023
Store Manager
Virginia Oil
05.2002 - 11.2006
High School Diploma -
Madison County High School