Summary
Overview
Work History
Education
Skills
Affiliations
References
Education and Training
Timeline
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Michael Dowse

Buckingham

Summary

Driven professional with knowledge and experience to guide and direct retail stores across multiple locations. Successful background enhancing service quality and profitability. Dedicated to creating visually appealing and welcoming environments to generate sales and build loyal customer base.

Overview

4
4
years of professional experience

Work History

Delivery Driver

Papa Johns
06.2025 - Current
  • Improved customer satisfaction by consistently delivering orders on time and with accuracy.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Maintained a clean driving record, ensuring safe and responsible transportation of food items.
  • Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.

Area Manager

Ferguson Center For The Arts
10.2024 - 05.2025
  • Greet patrons in the lobby before a show.
  • Work concessions, and help with purchases.
  • Stand at the house doors, and guide patrons into the theater.
  • We would handle the money after we were done selling concessions, counting, and reporting it, ensuring it matched the sales.
  • Help patrons find their seats in the theater.
  • Help clean up after each show is done.

Customer Service Cashier

Food Lion
07.2021 - 02.2023
  • Bagged, boxed or gift-wrapped sold merchandise per customer's request.
  • Provided information on company policies, warranties, guarantees, financing options and other related matters.
  • Collected credit card and cash payments to complete transactions for customer orders.
  • Resolved customer complaints in a professional manner.
  • Maintained work area and kept cash drawer organized.
  • Processed credit card transactions accurately and efficiently.
  • Recommended, selected, located, and obtained products to meet customer needs.
  • Refilled and rotated items on shelves to maintain well-stocked inventory.

Education

Some College (No Degree) - Business Administration And Management

Christopher Newport University
Newport News, VA

Associate of Applied Science -

Southside Virginia Community College
05-2024

Skills

  • Controlling costs
  • Relationship building and management
  • Profit maximization
  • Sales expertise
  • Sales minded
  • Product restocking
  • Cash handling and management
  • Payment posting
  • Written and verbal communication
  • Cash management
  • Fraud prevention awareness
  • Attention to detail
  • Basic math
  • Efficient delivery
  • Memory skills
  • Order management

Affiliations

  • CNU Table Tennis Team
  • CNU Accounting Club
  • CNU Track and Field

References

References available upon request.

Education and Training

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Timeline

Delivery Driver

Papa Johns
06.2025 - Current

Area Manager

Ferguson Center For The Arts
10.2024 - 05.2025

Customer Service Cashier

Food Lion
07.2021 - 02.2023

Associate of Applied Science -

Southside Virginia Community College

Some College (No Degree) - Business Administration And Management

Christopher Newport University

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Michael Dowse