Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Duncan

Hampton

Summary

Customer service oriented. Task oriented. Reliable and dependable. Able to operate electric and hand pallet jack. Dependable shipping team member experienced in unloading and loading, moving, storing and packing merchandise. Good inspector and problem-solver familiar with making routine decisions and completing tasks with little supervision.

Overview

21
21
years of professional experience

Work History

Production and Shipping Associate

Fiserv
09.2021 - Current


  • Process invoices and order forms for goods received and shipped for proof of transactions.
  • Move shipment materials to and from designated areas using electric pallet jack and hand pallet jack.
  • Oversee secure trash pick up daily.
  • Use machinery necessary to accomplish various tasks.
  • Complete multiple detail oriented tasks daily.

Sales specialist

Lowe's Home Improvement
11.2010 - 06.2021

Specializing in selling windows and doors and accompanying installation services.

Dealing directly with customers. vendors. and installers to make sure that process runs smoothly.

Responsible for making sales quota.

Leading by example to help those around me make their sales quotas as well.

Department Supervisor

The Home Depot
09.2002 - 11.2010

Key carrier and department supervisor for multiple departments.

Responsible for department sales quotas.

Ensuring high standard of customer service.

Ensuring correct inventory levels.

Education

Associate of Applied Science - Business Administration

Strayer University
Newport News, Va

High School Diploma - General

Kecoughtan High School
Hampton, VA
1988

Skills

  • Excellent communication skills
  • Computer proficient
  • Proficiency in product knowledge and product merchandising
  • Time management skills
  • Ability to operate electric and hand pallet jack
  • Strong customer service skills
  • Excellent multi-tasking ability

Timeline

Production and Shipping Associate

Fiserv
09.2021 - Current

Sales specialist

Lowe's Home Improvement
11.2010 - 06.2021

Department Supervisor

The Home Depot
09.2002 - 11.2010

Associate of Applied Science - Business Administration

Strayer University

High School Diploma - General

Kecoughtan High School
Michael Duncan