Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Eppard

Elkton

Summary

Experience as an Assistant Manager at SUBWAY® Restaurants, excelling in customer satisfaction and operational efficiency. Porter at the hills north view Proven skills in inventory maintenance and facility cleaning, ensuring a safe and organized environment. Recognized for training team members and implementing strategies that enhanced reliable and dedicated to performance improvement.

Overview

4
4
years of professional experience

Work History

Porter/maintenance Tech

The Hills North View
10.2024 - Current

Assisted maintenance team daily, gaining comprehensive knowledge of property upkeep.

As well as being on call every other week.

  • Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
  • Cleaned and organized building areas as required.
  • Performed cleaning and maintenance duties as directed.
  • Maintained building exteriors for professional, clean presentation standards.

Assistant Manager

SUBWAY®Restaurants
04.2022 - 09.2024
  • Supervised daily operations, ensuring compliance with food safety and quality standards.
  • Trained and mentored team members to enhance service efficiency and customer satisfaction.
  • Managed inventory levels, reducing waste through effective stock rotation practices.
  • Implemented promotional campaigns to drive sales and improve customer engagement.
  • Streamlined workflow processes, enhancing operational efficiency during peak hours.
  • Resolved customer issues promptly, fostering a positive dining experience and loyalty.
  • Collaborated with management on staff scheduling to ensure optimal coverage and performance.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.

Education

High School Diploma -

East Rockingham High School
Elkton Va
06.2022

Skills

  • Safety awareness
  • Worksite safety
  • Cleanliness and hygiene
  • Heavy lifting
  • Ensuring customer satisfaction
  • Reliability and punctuality
  • Inventory maintenance
  • Supply stocking and organization
  • Critical thinking
  • Facility cleaning
  • General maintenance
  • Grounds maintenance
  • Work Planning and Prioritization
  • Hand tool expertise
  • Groundskeeping
  • Gardening and landscaping
  • Performance improvement

Timeline

Porter/maintenance Tech

The Hills North View
10.2024 - Current

Assistant Manager

SUBWAY®Restaurants
04.2022 - 09.2024

High School Diploma -

East Rockingham High School
Michael Eppard