Michael Harris
Davis Property Group LLC
1148 Zion Branch Rd
1
Certification
8
years of professional experience
Led customer service initiatives, enhancing support operations with over three years of remote experience.,Cultivated strong communication skills to address customer inquiries and implemented problem-solving strategies.,Managed administrative duties effectively while thriving in dynamic remote work settings.
Work History
Chat Support / Assistant / Marketer
3 Years- Provided remote chat support to tenants and clients, answering inquiries professionally and efficiently.
- Assisted with administrative tasks including scheduling, documentation, and follow-up communications.
- Maintained accurate digital records and supported smooth online operations.
- Ensured high customer satisfaction through prompt and courteous responses.
- Market Property’s
- Find Cashbuyers
Part-Time Staff
5 Years- Supported facility operations and administrative functions for various client sites.
- Handled customer interactions and ensured accurate documentation and reporting.
- Collaborated with team members to maintain operational efficiency and compliance.
- Operate High Psi Vaccum Trucks
- Operate High Psi Pressure Washers
- Off and On
Correctional Facility Support (Part-Time)
3 Years- Assisted in operational support and coordination while maintaining strict adherence to safety and security protocols.
- Managed administrative tasks and facilitated communication among staff.
- Applied professional customer service skills in a structured, high-stakes environment.
Education
High School Diploma / GED
Skills
Remote Chat Support & Customer Service
Email Support & Ticketing Systems (CRM
Zendesk
Freshdesk)
Written Communication & Active Listening
Problem-Solving & Conflict Resolution
Administrative Assistance & Data Entry
Time Management & Multitasking
Microsoft Office Suite & Online Property Management Tools
Strong Attention to Detail & Professionalism
Google Analytics & GA4 – Website tracking
dashboards
and insights
SEO & SEM – Keyword research
on-page optimization
paid search campaigns
Google Ads & PPC Management – Campaign setup
tracking
and optimization
Google Tag Manager – Event tracking and conversion setup
Data Analysis & Reporting – Excel
Google Sheets
data visualization
KPI tracking
Conversion Rate Optimization (CRO) – Landing page analysis
A/B testing
Content & Social Media Analytics – Performance measurement
engagement tracking
Remote Collaboration Tools – Slack
Trello
Asana
Zoom
Freelance / Entrepreneurial Experience
Administrative & Office Management (UCLA experience)
Strategic Communication
Client Relationship Management
Time Management & Organization
Problem Solving & Critical Thinking
Project Planning & Execution
Attention to Detail
Adaptability & Self-Motivation
Team Collaboration
Certification
- Google Analytics Certification Issue Date: 2026-02-16 Expiry Date: 2027-02-16 Certificate ID: 174567287
- Google Ads Search Certification Issue Date: 2026-02-16 Expiry Date: 2027-02-16 Certificate ID: 174622190
- Digital Marketing Certified Valid from: 2025-05-31 - 2026-06-30 Certification code: 3d3d9f042a114e819a7ef12004119ac
- EScribers Grammar Quiz Score: 80% Tue 2025-06-10 JLRKLHLTJSS-WWTQZWVK-YQBQBDQDTD
Additional Information
- Fully remote-work ready with reliable internet and home office setup
- Quick learner with adaptability to new software and communication platforms
- Flexible schedule and strong work ethic
Timeline
Chat Support / Assistant / Marketer
Davis Property Group LLC
01.2023 - 01.2026Read More
Correctional Facility Support (Part-Time)
Greenville Correctional Center
01.2019 - 01.2022Read More
Part-Time Staff
MPW
01.2018 - 01.2023Read More
High School Diploma / GED
Read More